Customer Service Representative Candidate
Resume:
Aspen Mitchell
Aspen Mitchell
Allen, TX 75002
****************@*****.***
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Summary & Skills
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to quickly adapt to new environments. Committed to contributing to team success while actively pursuing opportunities for professional development. A positive attitude and dedication to continuous learning drive a relentless pursuit of excellence in every endeavor. Ready to leverage expertise and enthusiasm to make a meaningful impact within a collaborative team setting.
●Data organization skills
●Experienced with productivity software
●Effective customer interaction
●Proficient in prioritizing tasks
●Detail-oriented approach
●Typing speed of 52 wpm with 96% accuracy
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Experience
Chop Sports Garage/ Server
AUGUST 2023 - NOVEMBER 2025, MCKINNEY, TX
●Mentored server staff and delivered constructive feedback to senior staff.
●Achieved sales targets through strategic upselling and cultivating strong customer connections.
●Oversaw high-volume customer service operations, ensuring minimal errors
●displayed adept multitasking talent and communication skills
●Resolved customer complaints promptly and professionally to maintain a positive reputation.
●Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Matt’s Rancho Martinez / Server
DECEMBER 2025 - PRESENT, ALLEN, TX
●Collaborate with kitchen and bar staff to ensure prompt and accurate delivery of orders, maintaining communication to address any issues that may arise.
●Greet customers warmly upon their arrival and guide them to their tables, ensuring they feel comfortable and valued.
●Possess a thorough understanding of the menu, including specials, to make informed recommendations and assist customers in their selections.
●Prepare and present checks that itemize meal costs and sales taxes, collect payments, and handle cash and credit transactions responsibly.
BNS Tax Group / Receptionist
NOVEMBER 2017- MARCH 2019, FARMERS BRANCH, TX
●Arranged appointments and maintained calendar through Microsoft Outlook.
●Sustained lobby preparedness while managing supply orders with precision.
●Facilitated outstanding customer support via telephone, email, and face-to-face communication.
●Maintained confidentiality of information regarding clients and company.
●Administered multi-line phone system processing 50-80 daily inbound and outbound calls, ensuring inquiries reached suitable personnel.
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Education
Prairie View A&M University / Computer Science
AUGUST 2019- MAY 2023, PRAIRIE VIEW, TX
Relevant course work: Data Structures, Computer Programming (C++, Python, HTML 5, CSS)
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