Operations Support Administrator & Sales Associate

JENNIFER WILKES

**** ******* **** * ************, LA 71060 ӏ 318-***-**** ӏ ****.******@*****.***

OBJECTIVE

A highly motivated individual with strong people skills, attention to detail, problem solving skills and an eagerness to learn new and challenging skills.

SKILLS PROFILE

Microsoft Office Products

(Excel, Word, PowerPoint, Outlook).

Mco, and Wise

Excellent microcomputer literacy (maintain computer optics, software literacy and web research).

Expertise with student population.

Excellent at multi-tasking.

EMPLOYMENT HISTORY 10/2020-present

Operations Support Administrator, S&S Tire Wholesale Division

Shreveport, Louisiana

Assist Operations Manager and Warehouse Manager in daily operation of Shreveport Wholesale Division

Create and assign daily routes to drivers including putting together invoicing and BOL, as well as making sure they are provided with the necessary tools to complete their daily tasks (PTNS, envelopes, pens, phones, fuel cards, etc.).

Reconcile all invoices and payments from previous day to ensure payment is collected on all COD accounts and proof of delivery is obtained.

Post COD payments (cash, check, credit card) and complete daily bank deposit.

Schedule and maintain shipping and receiving calendar.

Maintain time off calendar and appointments for management.

Maintain confidential HR files.

Enter and receive incoming inventory shipments in to both Mco and Wise.

Writing credits for customer returns.

Assist with customer pickups.

Answer phones and other basic office duties.

Sales Associate, Harley-Davidson Motor Company 4/2019—10/2020

Bossier City, Louisiana

Enter sales into two different computer systems including credit checks.

Order parts.

Customer service.

Assist in clothing & merchandise department including restocking.

Take payments via cash registers and credit card machines.

Help move motorcycles before and after store hours.

Answer phones.

Trainer, Pathology Resource Network 1/2018—4/2019

Shreveport, Louisiana

Do new hire paperwork with new employees.

Teach a 4-hour Defensive Driving Course and administering the required exam.

Train couriers how to pick up, transport and deliver medical specimens properly per HIPPA laws.

Courier, Pathology Resource Network 2/2017—1/2018

Shreveport, Louisiana

Picking up, transporting and delivering medical specimens.

Brookshires 7/2016—1/2017

Waskom, Texas

Stocking groceries.

Helping customers with differing kinds of needs.

Cashier.

Substitute Teacher, Waskom I.S.D. 8/2014—1/2017

Waskom, Texas

Follow the teacher’s lesson plans on short term or long term assignments.

Maintain order in the classroom.

Make copies.

Use Risograph.

Special Education Paraprofessional, Waskom I.S.D. 1/2012—5/2014

Waskom, Texas

Helped Special Education Student one-on-one (Severe ED) achieve success in his daily challenges and academically.

Coordinate/cooperate, communicate with teachers and staff.

Helped in other classrooms and areas as needed.

Make copies.

Use Risograph.

Substitute Teacher, Waskom I.S.D. 8/2008—12/2011

Waskom, Texas

Follow the teacher’s lesson plans on short term or long term assignments.

Maintain order in the classroom.

Make copies.

Use Risograph.

Administrative Assistant, Wood Group Pressure Control 2007

Shreveport, Louisiana

Answer phones, filing, copies, faxing, computer input in Syteline (to Corporate Office).

Human Resources--new employment packets and employee time reports.

Process service tickets, invoicing, accounts receivable and accounts payable.

ACTIVITIES

BACA (Bikers Against Child Abuse) Member and take care of merchandise (ordering, inventorying, and selling).

High Roller Riders (horse trail riding group).

Volunteer foster home for Last Hope Doberman Rescue.

CERTIFICATES

Crisis Prevention Institute

Highly Qualified paraprofessional under NCLB Act

CPR

License to sell motorcycles

Contact this candidate