Data Entry Clerk and Administrative Support
Resume:
Shauna Wiggs
Data Entry Clerk
Amarillo *****-***1, United States • 443-***-**** • ************@*****.*** • LinkedIn Links
Profile
Detail-oriented and highly organized administrative professional with experience in data entry, record management, appointment scheduling, customer service, and office support. Proven ability to accurately enter, verify, and maintain confidential information while meeting deadlines in fast-paced environments. Proficient in Microsoft Office, CRM systems, Google Workspace, and electronic records management. Recognized for exceptional accuracy, time management, and the ability to prioritize multiple tasks independently. Seeking a Data Entry Clerk or Administrative Support position where strong organizational and technical skills can contribute to efficient business operations. Areas of Expertise
• Data Entry
• Document Management
• Microsoft Excel
• CRM Software
• Scheduling Software
• Confidential Information
Handling
• Time Management
• Critical Thinking
• Data Verification
• Records Maintenance
• Microsoft Word
• CRM Systems
• Internet Research
• HIPAA Compliance
• Multitasking
• Dependability
• Database Management
• Administrative Support
• Microsoft Outlook
• Electronic Databases
• Typing
• Accuracy and Attention to
Detail
• Deadline Management
• Written and Verbal
Communication
• Electronic Records
Management
• Appointment Scheduling
• Google Workspace
• Record Management
Systems
• Fast and Accurate Data
Entry
• Organization
• Problem Solving
Professional Experience
Self-Employed – Sept 2019 to Present
House Manager
• Maintain detailed financial, household, and scheduling records with a high degree of accuracy.
• Manage calendars, appointments, budgets, and documentation while balancing multiple priorities.
• Organize important documents and confidential information for easy retrieval.
• Create efficient systems for tracking household expenses and daily activities.
• Demonstrate exceptional organizational and time management skills while working independently. AnswerNet – Dec 2019 to Sept 2020
Data Entry Clerk
• Entered, verified, and updated customer information into company databases and scheduling systems with a high level of accuracy.
• Scheduled appointments while maintaining organized electronic calendars.
• Reviewed records for completeness and corrected discrepancies when needed.
• Utilized Microsoft Outlook, CRM software, and scheduling applications daily. Page 1
• Managed confidential customer information while following company procedures.
• Maintained productivity and accuracy in a fast-paced office environment. Walmart – Dec 2018 to Sept 2019
Pharmacy Technician Trainee
• Maintained accurate patient records while complying with HIPAA regulations.
• Entered prescription information into pharmacy management software.
• Updated inventory records and verified medication information.
• Demonstrated exceptional attention to detail while handling confidential healthcare data. Walmart – Apr 2018 to Sept 2019
Support Manager
• Prepared operational reports and maintained accurate business documentation.
• Coordinated communication across departments to ensure efficient workflow.
• Managed multiple administrative responsibilities while meeting deadlines.
• Maintained accurate records supporting store operations. Walmart – Oct 2016 to Apr 2018
Customer Service Manager
• Processed customer transactions accurately while maintaining confidential financial information.
• Completed returns, exchanges, and payment documentation with attention to detail.
• Maintained organized records and completed daily cash reconciliation reports.
• Assisted with administrative duties supporting front-end operations. Walmart – Jun 2013 to Oct 2016
Department Manager
• Oversaw inventory documentation and recordkeeping.
• Maintained employee schedules and departmental reports.
• Entered operational data into company systems while ensuring accuracy.
• Organized departmental files and maintained inventory records. Education
Cambridge South Dorchester High School
High School Diploma
General and AP studies.
Professional Training
Foundations of Project Management, May 2024
Coursera
Introduction to Microsoft Excel Coursera Project Network, May 2024 Coursera
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Talent Acquisition HRCI, May 2024
Coursera
Project Initiation: Starting a Successful Project, Jun 2024 Coursera
Foundations: Data, Data, Everywhere, Jun 2024
Coursera
Compensation and Benefits, Oct 2024
Coursera
Assets in Accounting, Dec 2024
Coursera
Liabilities and Equity in Accounting, Dec 2024
Coursera
Intuit Academy Bookkeeping, Dec 2024
Intuit, Coursera
Google Cloud, May 2026
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