Recruitment Process Innovation Specialist
Resume:
PROFILE SUMMARY
● Accumulated over * years of comprehensive experience in the Human
Resources domain, specializing in recruitment and talent management within the technology and financial services sectors.
● Currently working as a Process Innovation Professional at IBM, focusing on optimizing recruitment processes and enhancing candidate experience while collaborating with various stakeholders to meet organizational hiring needs.
● Developed a robust skill set encompassing strategic sourcing, stakeholder management, and candidate engagement, with a proven aptitude to adapt to evolving recruitment landscapes and organizational requirements.
● Exhibited strong leadership qualities, fostering a collaborative environment that encourages team members to excel while maintaining high standards of performance and answerability.
● Possesses in-depth knowledge of advanced recruitment methodologies, including data-driven sourcing strategies and innovative candidate engagement techniques, ensuring alignment with organizational goals.
● Expert in building robust talent pipelines through innovative sourcing strategies consistently delivering high-quality candidates for critical roles.
WORK EXPERIENCE
IBM (Client: Google Operations Center), Gurgaon November 2021 – Present Growth Path:
Process Innovation Professional April 2024- Present Process Delivery Specialist (Recruitment) November 2021 – March 2024
Spearheaded recruitment efforts for Non - Technical and Technical roles at Google Operations Center.
Roles recruited for - Process Excellence Managers, Tech Process Leads, Reverse/Security Engineers, Consultants, Data Analysts, Data Scientists, Cloud Engineers, Application Development Manager, Project/Program Managers(Marketo), Campaign Managers, Frontend & Full Stack Developers, Process Trainers, Analytics Managers, Workforce Managers, Compliance Leads, Communications and Engagement Leads as well as various positions across levels within the YouTube workflow.
Key Highlights :
Successfully executed campus recruitment initiatives and organized online candidate assessments for entry-level and early-career roles. Successfully recruited and closed the Level 6 Application Development Manager role in under a month.
Successfully filled critical and urgent leadership positions, specifically the Analytics and Insights Manager, Compliance and Program Manager
(Marketo) roles.
Cultivating strategic partnerships with business stakeholders, ensuring recruitment practices are tailored to meet evolving business needs and enhance workforce effectiveness.
Managing high-volume recruitment initiatives through innovative sourcing techniques, leveraging direct outreach, employee referrals, and strategic partnerships to build a robust talent pipeline.
JOB OBJECTIVE
Aspiring to leverage extensive
expertise in recruitment and talent
acquisition within dynamic
organizations, aiming to foster
growth and innovation while
enhancing operational efficiency
and employee engagement across
diverse industries.
CONTACT DETAILS
****************@*****.***
EDUCATION
M.B.A., Rukmini Devi Institute of
Advanced Studies, Rohini
(Affiliated to GGSIPU, Delhi), 2019
B.B.A.,Jagan Institute of
Management Studies, Delhi, 2016
CORE COMPETENCIES
Talent Acquisition
Candidate Sourcing
Recruitment Metrics
Stakeholder Management
Job Posting
Screening and Interviewing
Applicant Tracking System (ATS)
Candidate Engagement
Onboarding
Employee Retention
Campus Hiring
Diversity and Inclusion
Referral Programs
TECHNICAL SKILLS
Boolean Search
Market Insights
Naukri Sourcing
LinkedIn Sourcing
Utilizing advanced candidate tracking systems to streamline processes and enhance recruitment efficiency, ensuring timely and effective candidate engagement.
Developing and maintaining a dynamic candidate database, proactively identifying and nurturing strategic talent to fill critical pipeline positions.
Executing comprehensive sourcing strategies, including cold calling and advanced internet searches, to engage passive candidates and broaden the talent pool.
Conducting in-depth candidate assessments to evaluate skills, interests, and salary expectations, ensuring optimal alignment between candidates and organizational needs.
Enhancing the candidate experience by managing all facets of candidate communications and interview scheduling, fostering a positive impression of the organization.
MS Office Suites
Google Workspace
CERTIFICATIONS
Financial Modeling, Certificate of
completion for Financial Modeling
and Valuation Training Program (EY)
Certificate of Achievement - IDBI
Federal Life Insurance Co Ltd, for
qualifying as Rapid Starter - 75
category in July 2015
ONE97 Communications Limited (Paytm), Noida September 2019- November 2021 Growth Path
Senior Associate – Recruitment September 2021 – November 2021 Associate – Recruitment September 2019 – August 2021
Drove recruitment excellence for pivotal roles, including Business Analysts and Chartered Accountants, across critical verticals such as BFSI, Food, and Lending, successfully enhancing organizational capabilities.
Spearheaded end-to-end hiring processes for junior to mid-level positions, strategically targeting skill sets in Business Finance, Digital Marketing, and Analytics to meet dynamic business needs.
Forged strong partnerships with business stakeholders, collaborating with Business Heads and HR leaders to craft tailored recruitment strategies aligned with organizational objectives.
Optimized the interview process by exactly scheduling and conducting timely follow-ups, ensuring swift and effective closure of requisitions while maintaining a superior candidate experience.
Enhanced talent retention by partnering with business managers to implement strategies that nurtured valuable resources and promoted a positive workplace culture.
Leveraged diverse sourcing channels, including job portals, LinkedIn, and employee referrals, to build a robust and diverse talent pipeline that met evolving demands.
Guided candidates through the recruitment journey, ensuring seamless scheduling, timely feedback, and effective CTC negotiations, thereby elevating the overall candidate experience.
Coordinated cross-functional efforts between business stakeholders and candidates, managing the recruitment process from initial sourcing to pre-boarding, ensuring alignment at every stage.
Developed and maintained comprehensive reports and dashboards to track key metrics, including open requirements and pipeline status, providing stakeholders with actionable insights.
Executed high-impact walk-in drives for various roles, addressing urgent hiring needs and maximizing recruitment efficiency.
Achieved deep proficiency in E-portals and candidate tracking systems, driving process improvements that enhanced recruitment effectiveness.
Bulk Hiring Accomplishments:
Successfully executed Insurance Sales hiring for Paytm Insurance in Gurugram. Led the recruitment of Collection Managers for the Lending Vertical across PAN India. Effectively recruited Key Account Managers for Enterprise Business nationwide. INTERNSHIPS
Management Trainee
Iseelearning OPC Pvt. Ltd., Delhi June 2018 – July 2018 Led candidate interviews both in-person and over the phone, enhancing recruitment quality and efficiency by identifying high-potential talent.
Spearheaded a project on "Recruitment Policies," delivering actionable insights that strengthened the company's hiring framework. Streamlined the document verification process by identifying and rectifying critical errors, meaningfully improving onboarding accuracy and operational efficiency.
Management Trainee
IDBI Federal Life Insurance Ltd., Delhi June 2015 – July 2015 Actively engaged with customers, addressing inquiries and gathering valuable feedback to deepen understanding of market perceptions and needs.
Drove a project on "Customer Satisfaction," analyzing insights to recommend enhancements to financial product offerings, contributing to improved customer experience.
Effectively communicated services and products to clients in a personable manner, building trust and fostering long-lasting relationships. Developed and maintained a key contacts database, optimizing communication strategies and follow-up processes for better client engagement.
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