Part-Time Remote Administrative Support Specialist

WILMA PEROLD

Strand, Western Cape, South Africa

+278******** *******@*****.***

REMOTE ADMINISTRATIVE SUPPORT VIRTUAL ASSISTANT

DATA & SYSTEMS ADMINISTRATION

PROFESSIONAL PROFILE

Reliable and highly organized administrative professional with over 20 years of experience supporting busy office environments. Skilled in remote administration, database management, customer service, document preparation, and coordinating day-to-day operations. Comfortable working independently and managing multiple priorities while maintaining accuracy and professionalism. Proficient in Microsoft 365, SharePoint, CRM systems, and digital collaboration tools. CORE SKILLS

• General Administration & Office Support

• Virtual Assistance

• Data Entry & Database Administration

• Email and Calendar Management

• Document Preparation & Proofreading

• Microsoft Office 365

• SharePoint Administration

• CRM Systems (GreatSoft)

• Smartsheet

• Supplier and Client Liaison

• Staff Onboarding Administration

• Process Documentation

• File and Records Management

• Customer Service

• Problem Solving and Attention to Detail

• Remote Collaboration

TECHNICAL SKILLS

• Microsoft Office 365 (Word, Excel,

Outlook, Teams, Forms, Sway)

• SharePoint

• GreatSoft CRM Administrator

• Smartsheet

• Active Directory

• Entra ID / MS 365 Administrator

• Mimecast Admnistrator

• Adobe PDF

• Online Collaboration Tools

• Document Management Systems

• Administrative Support

PROFESSIONAL EXPERIENCE

ASL Group

Administrative & Systems Coordinator 2002 – Present

• Provide administrative support across multiple departments.

• Maintain and update databases and electronic records.

• Manage user accounts and permissions for Microsoft 365, SharePoint, and CRM systems.

• Coordinate onboarding and offboarding administration for staff.

• Prepare documentation, procedures, and reports.

• Liaise with suppliers and service providers to resolve queries and arrange services.

• Assist with software licensing and asset records.

• Monitor and coordinate internal support requests to ensure timely resolution.

• Maintain accurate records and process-related documentation.

• Support staff with system-related queries and day-to-day administrative requirements. South African Airways Flight Attendant 1989 – 1994

• Delivered exceptional customer service in a fast-paced environment.

• Assisted passengers and resolved issues professionally.

• Worked effectively under pressure while maintaining attention to detail.

• Ensured compliance with safety procedures and regulations. EDUCATION & TRAINING

IT Management Course – University of Cape Town

ITIL Framework Course – Mastertrade IT

Higher Diploma in Education (Junior Primary Education) – Nelson Mandela University Management Development Courses

• Basic Management Principles

• Customer Service

• Workplace Professionalism

KEY STRENGTHS

Dependable and self-motivated

Excellent attention to detail

Comfortable working independently and remotely

Professional and client-focused

Experienced with digital systems and online collaboration tools

Able to manage confidential information with discretion

Contact this candidate