Itisha Newman
************@*****.***
Temple Hills, MD 20748
Summary:
Executive Assistant with 4+ years of experience supporting senior leadership in fast-paced environments.
Proven ability to manage complex calendars, coordinate meetings, and handle confidential information with discretion.
Skilled in preparing reports, presentations, and professional correspondence for executive-level staff.
Strong organizational and multitasking abilities with a track record of meeting tight deadlines.
Experienced in customer service, stakeholder communication, and cross-functional collaboration.
Adept at data management, recordkeeping, and administrative process improvement.
Detail-oriented professional with excellent problem-solving skills and proficiency in MS Office Suite.
Education:
College Park Academy, MD May 2022
High School Diploma
Certifications:
CPR Certified x3
Skills:
Executive Calendar & Schedule Management
Meeting Coordination & Event Planning
Administrative & Executive Support
Confidential Data Handling
Communication & Correspondence
Travel Coordination & Logistics
Report Preparation & Data Analysis
MS Office Suite (Word, Excel, PowerPoint, Outlook)
Time Management & Multitasking
Problem-Solving & Critical Thinking
Stakeholder & Client Relations
Office Operations Management
Document Management & Recordkeeping
Expense Reporting & Basic Financial Tasks
Experience:
University Of Maryland - College Park, MD Dec 2024 – Present
Executive Assistant / Customer Service Representative
• Provided administrative and customer support to leadership and clients, ensuring smooth operations
• Managed calendars, scheduled meetings, and handled communications efficiently
• Prepared reports, presentations, and maintained accurate records
• Coordinated meetings, events, and travel arrangements
• Resolved customer inquiries and complaints promptly, escalating when necessary
• Delivered professional, courteous service while addressing customer needs
• Supported projects, research, and daily operational tasks
Prime Thrift - Laurel, MD Jan 2024 – Oct 2024
Executive Assistant
Answer and direct phone calls
Schedule meetings
Keep inventory in office
File important documents
Fax and email important files
Schedule appointments
First face greeter
Kept track of day-to-day duties
University Of Maryland - College Park, MD Sep 2021 – May 2022
Receptionist/Administrative assistant
Maintained a well-organized reception area with updated materials, contributing
to a welcoming environment for visitors.
Contributed to team success by cross-training in various administrative roles,
providing backup support when necessary.
Responded to inquiries from callers seeking information.
Streamlined front desk operations for increased efficiency effectively
managing phone calls, emails, and walk-in clients.