Remote Administrative Data Assistant

Caprecia Baker

Administrative Support Specialist

************@*****.*** Vine Grove, 40175 270-***-**** Summary

Dependable and self-disciplined professional with extensive experience in data entry, billing, and administrative support, eager to contribute to Local First Arizona. Proven ability to maintain accurate records, manage tasks independently, and provide excellent customer service. Possesses strong organizational skills honed through roles in billing and operations management, making them well-suited for remote administrative tasks and data handling. Ready to apply meticulous attention to detail to ensure efficient and organized operations. Work Experience

Billing Specialist, Usher Transport Inc, Louisville 06/2023 – Present

Analyzed and prepared invoices and statements, performed data entry, and provided customer service.

Generated accurate billing reports, maintained up-to-date customer records, and resolved customer inquiries efficiently.

Applied strong analytical and problem-solving abilities to customer service, including specialized billing for chemical and oil loads.

Contributed to research initiatives and collaborated effectively within team environments. Technical Specialist Senior Assistant, Ricoh USA, Louisville 11/2009 – 06/2023

Managed customer service operations, document scanning, and the onboarding and training of new hires.

Tracked production for MOR (Monthly Operational Review), administered orders and inventory, and coordinated deliveries and pickups. Executed clerical tasks, maintained quality control standards, provided mail and copy center support, and resolved copier and equipment issues with meticulous attention to detail. Promoted to Senior Assistant in February 2012, taking on additional responsibility for managing special projects hospital-wide.

Assistant Store Leader, Dodge Store, Muldraugh

10/2000 – 04/2009

Oversaw daily store operations, including opening procedures and ensuring high standards of cleanliness.

Delivered exceptional customer service, managed payroll and scheduling, and consistently achieved sales and add-on targets.

Supervised profit and loss statements, conducted inventory control, tracked waste, and managed merchandise restocking.

Cultivated positive team morale, executed bank deposits and change management, performed till audits, conducted employee evaluations, and administered Western Union services.

Store Leader, Blockbuster Video, Oakridge

04/1996 – 10/2000

Provided excellent customer service, fostering team spirit through coaching and development.

Achieved add-on sales targets, managed staff scheduling, and ensured store cleanliness. Processed incoming shipments, implemented price changes, coordinated merchandise shipping, and oversaw inventory control.

Met sales goals, managed profit and loss responsibilities, and handled inbound customer communications.

Customer service manager, Wal-Mart, Valley Station 02/1991 – 03/1996

Provided customer service during weekends, holidays, and summer breaks throughout college tenure.

Executed till audits, distributed change, and assisted with layaway transactions, occasionally supporting the cash office.

Managed nightly sales reconciliation and posting, prepared employee schedules, facilitated training sessions, and operated the cash register as needed. Education

Associate’s, business, Lindsey Wilson College,

Skills

10-Key Data Entry Profit & Loss Bookkeeping QuickBooks Payroll Accounts Payable Human Resources Financial Report Writing Billing Excellent customer service Data Entry Documentation Management Dependability Self-discipline Task Management Independent Work Beginner Friendly

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