Customer-Focused Waitress and Front-of-House
Resume:
Eliecia Scott
Charlotte, NC
n ***********@******.***
Professional Summary
Experienced and customer-focused waitress with 5+ years in high-volume restaurant and hospitality environments. Recognized for exceptional service, communication, and the ability to stay organized and calm during peak rushes. Skilled in table service, takeout operations, and POS systems. A dependable team player committed to smooth front-of-house operations. Work Experience
Waitress
Caswell’s Station — Charlotte, NC — May 2025 – Present Deliver attentive, friendly service in a fast-paced dining environment; Take orders, run food, manage tables, and ensure accuracy; Maintain clean dining areas; Support coworkers to keep shifts running smoothly.
Waitress / Hostess / Takeout
China Grove Family House — China Grove/Concord, NC — March 2024 – May 2025 Greeted guests and managed seating; Handled takeout orders, packaging, and payments; Supported servers with table service; Maintained a clean, organized front of house. Cashier
Bath & Body Works — Concord, NC — September 2020 – January 2021 Processed purchases efficiently; Provided product knowledge; Restocked merchandise; Resolved customer issues with courtesy.
Waitress
Pier 51 — Concord, NC — September 2019 – November 2020 Delivered fast, accurate service; Assisted with food running and order accuracy; Kept dining areas clean and organized.
Hostess
Big Ben’s — Charlotte, NC — May 2019 – August 2020 Greeted guests, managed seating, handled reservations; Communicated wait times clearly; Ensured smooth guest flow.
Skills
Outstanding Customer Service
Excellent Communication
POS & Cash Handling
Time Management
Table Service & Order Accuracy
Takeout Operations
Multitasking Under Pressure
Teamwork & Collaboration
Front-of-House Operations
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