Executive Assistant & Operations Manager

Audra M. Noreika

**** ****** ****** • Punta Gorda, FL 33983 • 973-***-**** • *****.*******@*****.*** OBJECTIVE

Resourceful and detail-oriented Operations and Administrative Professional with 10+ years of experience supporting executives, managing office operations, and leading teams. Skilled in process improvement, staff training, and executive support with a proven ability to increase efficiency, improve workflows, and strengthen organizational performance. Recognized for strong communication, leadership, and problem-solving abilities. EDUCATION

Felician University, Lodi, NJ

Bachelor of Arts and Science in Criminal Justice, May 2008 WORK EXPERIENCE

Executive Development Associates Corporation, Lithia, FL Executive Assistant May 2019 – Present

● Generate daily reports for projects.

● Weekly record-keeping of payroll hours.

● Help with writing and editing emails, drafting memos and preparing other communications on the executive’s behalf.

● Assist in coordination and execution of events.

● Reconcile bills and payments.

● Order supplies and maintain inventory.

● Manage the CEO’s calendar with scheduling and/or facilitating meetings and making travel arrangements.

Granite Communications & Security, Lutz, FL

Office Manager/ Executive Assistant October 2024 -March 2026

● Managed schedules, organized office functions, and oversaw daily operations of the office with 40 employees.

● Hired, trained, and on-boarded over 10 new employees.

● Implemented new standard operating procedures (SOPs), streamlining processes and improving operational efficiency.

● Conducted daily briefings and communicated front office goals and expectations, resulting in improved team productivity.

● Conducted performance reviews, employee conversations, training and other personnel management.

● Assisted senior managers and executives with their daily organizational tasks.

● Coordinated and scheduled appointments, meetings, and events for senior executives, ensuring efficient use of their time.

● Arranged and attended meetings to take detailed minutes.

● Organized travel arrangements including booking flights, accommodations, and transportation for senior executives, ensuring smooth and hassle-free travel experiences.

● Manage sensitive and confidential information with utmost discretion and maintain confidentiality at all times.

● Compiled, prepared, and entered data into a computer from various sources including accounting, statistical, and related documents.

● Created and maintained computer based tracking information and reports including property databases, records, lists and assisted in the compilation of close out reports.

Aveanna Healthcare, Brandon, FL

Administrative Assistant August 2022 - October 2024

● Ensured telephone coverage for receiving telephone communication with referral sources, customers, clients and employees.

● Prepared and ensured all caregiver personnel files are accurate and complete, including verification of professional licenses and training certifications.

● Conducted orientations and provided facility tours to prospective clients.

● Submitted Medicaid billing for daily attendance and transportation.

● Point of contact for caregiver questions relating to company benefits, policies, procedures, education.

● Received and processed invoices to Corporate Accounts Payable.

● Scanned and filed documents, answering incoming calls, and ordering office supplies.

● Facilitated interviews/ orientations for interviewees and new hires.

● Conducted orientations and provided facility tours to prospective clients.

● Coordinated patient information and processed paperwork daily to the Corporate Office for billing. Career Development Center, Felician University, Rutherford, NJ Administrative Assistant/Coordinator August 2008 – November 2016

● Supervised and directed the daily activities of the student employees, including training, scheduling and workflow distribution.

● Updated the Student Employee Handbook and added additional forms for distribution to all supervisors and student employees.

● Worked with Human Resources/ Payroll and Financial Aid to facilitate one out of two on-campus mandatory Student Employee Supervisor Training sessions.

● Helped the Director of the Career Development Center on a daily basis.

● Updated and maintained the on-line job posting system, College Central Network.

● Conducted new hire orientations.

CERTIFICATIONS:

American Heart Association, Basic Life Support Expires: August 2026 SKILLS

Strong ability to take initiative, joined with leadership skills and the ability to take charge of a situation Excellent communication skills- written, verbal and listening Strong organizational skills with the ability to multitask Proficient in: Microsoft Office Suite, Teams, SharePoint, Canva, Monday.com, FB, IG, Adobe, Docusign

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