Administrative Accounts Payable Clerk

*************@*****.*** 440-***-**** Willoughby, Ohio

Summary

Detail-oriented administrative professional with strong customer service background and a proven ability to support busy teams and offices. I am skilled in professional phone etiquette, clear verbal and written communication, and collaborative team building. Brings advanced clerical and administrative abilities, including invoice processing, accounts support, project coordination, and scheduling. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) with accurate 10-key/data entry skills and experience in conference and meeting planning, ensuring smooth daily operations and efficient workflow.

Skills

Professional phone etiquette

Excellent verbal and written communication

Team building and collaboration

Advanced clerical and administrative skills

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

10-key/data entry experience

Conference and meeting planning

Invoice processing and accounts support

Project coordination and planning

Scheduling and calendar management

Experience

HI-Tec Metal Group TTC – Eastlake, OH

Accounts Payable Clerk 08/2022 – 10/2024

Contacted customers regarding past-due accounts to resolve outstanding balances

Managed job packets to ensure accurate and timely completion of the billing process

Implemented adjustments to shipping destinations as needed

Ensured customers experiencing process errors were quickly connected with the appropriate corrective team

Facilitated seamless quote transfers for customers to support smooth order processing

Bob Evans – Mentor, OH

Hostess / Greeter / Cashier 03/2017 – 07/2022

Performed cross-functional front-of-house responsibilities, including greeting and seating guests

Handled cashier duties, processed payments, and maintained accurate transaction records

Answered phones, took orders, and ensured accuracy of dine-in and to-go orders

Assisted with basic food preparation and order packaging during peak times

Medical Mutual of Ohio – Cleveland, OH

Project Administration / Claims Support Specialist II 06/2004 – 03/2013

Supported implementation of assigned systems and related process changes

Assisted business associates with analysis to identify and improve process efficiencies

Ran DB2 queries and reports to extract, validate, and analyze claims and project data

Supported and maintained quality stenting standards for various systems, such as CORS, DOCS, NASCO, OCR, VRU, QA, CTI, RAPP, and WEBM

Education

Euclid High School – Euclid, OH

High School Diploma

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