Customer-Focused Computer Science Student

Fahmida Faizah

**********@*****.*** linkedin.com/in/fahmida-faizah-411b1a394 U.S. Permanent Resident Stockbridge, GA OBJECTIVE

I am a hard-working, studious, and self-motivated Computer Science student seeking opportunities in sales, food & beverage, beauty, retail, and customer service-related industries. EDUCATION

B.S. in Computer Science Engineering BRAC University - Dhaka, Bangladesh Oct. 2024 – Sept. 2025 WORK EXPERIENCE

Crew Member Dunkin' Donuts – Stockbridge, GA January 2026 – April 2026

• Provided friendly and efficient customer service in a fast-paced environment.

• Prepared coffee, beverages, and food items according to company standards.

• Operated cash registers and processed cash and card transactions accurately.

• Maintained cleanliness and organization of customer and work areas.

• Worked collaboratively with team members to ensure smooth daily operations.

Front Counter & Drive-Thru Team Member Chick-fil-A – Hampton, GA March 2026 – May 2026

• Assisted customers at the front counter and drive-thru with a positive and professional attitude.

• Took customer orders accurately and efficiently during high-volume periods.

• Operated cash registers and handled cash and electronic payments.

• Prepared beverages and ensured orders were complete before delivery to customers.

• Maintained a clean, organized, and welcoming customer service area.

• Worked with team members to provide fast and accurate service. SKILLS

Software & Programming: Word, Excel, Object Oriented Programming, Java Script Math: Basic Arithmetic, Statistics, Linear Algebra, Differential Calculus Languages: English, Bengali, Hindi, Urdu, Arabic

CERTIFICATIONS

●Barista Certification– Awake Coffee Academy Oct 16,2025

●Camp Certificate– Bangladesh Girls Guides Association Oct 29,2019

●Graphics Design(Beginner level)- BRAC University Sept 16,2025 PROJECTS

Probabilistic Model of university students

● Surveyed 50 students on their university satisfaction levels and co related responses to actionable data

● Calculated variance, statistical mean, and other statistically significant measurements

● Constructed relevant graphics to display data efficiently Ornamental Crochet

● Designed and handcrafted small bags, book cover, keychains

● Sold few crochet items to individuals with the intend to expand business Handcrafted Bangles

● Covered plastic bangles with fabric/thread

● Decorated it with different types of kundan beads RELEVANT COURSEWORK

English: English Composition 1, English Composition 2 Computer Science: Intro to Java programming language, Object Oriented Programming, Graphics Designing Mathematics: Discrete Mathematics, Statistics

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