Elihue Stitt
Reidsville, NC 704-***-**** ***********@*****.***
INFRASTRUCTURE & SYSTEMS ENGINEER PROFILE
Enterprise Systems & Infrastructure Engineer with 10+ years of experience designing, administering, and modernizing IT environments within highly regulated financial services and multi-site corporate organizations. Specialized in VMware virtualization, Windows Server architecture, Active Directory, and Cisco Meraki networking. Proven track record managing environments with 300+ servers and 2,500+ endpoints, consistently improving system uptime, accelerating incident resolution, and delivering cloud migration initiatives.
CORE INFRASTRUCTURE STACK
Operating Systems: Windows Server 2016/2019/2022/2025, Windows 8/10/11
Identity & Directory Services: Active Directory, Group Policy (GPO), Identity & Access Management
Virtualization & Cloud: VMware vSphere, VMware ESXi, Microsoft Azure, Hybrid Cloud Infrastructure
Networking: Cisco Meraki (MX, MS, MR), VLAN Configuration, LAN/WAN, Cisco AnyConnect VPN
Endpoint & Device Management: Microsoft 365, Exchange Online, Intune (MDM/MAM), Endpoint Security
Infrastructure Operations: Patch Management, Imaging & Deployment, Systems Monitoring, Incident Response, IT Project Management, M&A, Database Management
CERTIFICATIONS
AWS: Cloud Practitioner CloudOps Engineer (Expected August 2026)
Microsoft Azure: Azure Fundamentals Azure Administrator Associate (Expected June 2026)
CompTIA: Security+ Network+ A+
PROFESSIONAL EXPERIENCE
Network Analyst II (System Engineer/SME) — Carter Bank Greensboro, NC 2021–Present
Engineer and optimize enterprise infrastructure supporting ~300 VMware servers and 2,500 corporate endpoints in a highly regulated financial services environment.
Serve as Subject Matter Expert (SME) for enterprise Active Directory architecture, GPO management, and Windows Server (2016–2025) deployments.
Lead major incident response efforts for Tier 3 escalations, driving down system downtime and maintaining critical financial compliance standards.
Manage VMware virtualization platform, ensuring 99.9% high availability and seamless resource allocation across the enterprise.
Direct infrastructure modernization and security patching projects, mitigating vulnerabilities while aligning with organizational growth goals.
IT Technician — Bell Partners Greensboro, NC 2019–2021
Supported multi-site IT infrastructure during acquisitions and organizational expansion.
Led hardware rollouts and technology onboarding for newly acquired properties.
Provisioned and managed VoIP phone systems and mobile devices.
Deployed Windows workstations using enterprise imaging and deployment tools.
Installed and configured Cisco Meraki routers, switches, and wireless access points.
IT Service Desk Analyst — Bell Partners Greensboro, NC 2017–2019
Provided Tier 1 and Tier 2 support for hardware, software, and networking issues.
Managed user accounts, permissions, and security groups within Active Directory.
Trained staff on Cisco Meraki dashboard usage for network management.
Tier 3 Technical Support Specialist — Spectrum Greensboro, NC 2016–2017
Delivered advanced technical support for internet, voice, and video services.
Diagnosed and resolved complex networking issues.
Ranked within the top 15% for customer satisfaction and first call resolution metrics.
EDUCATION
Bachelor of Business Administration (BBA), Marketing
North Carolina Central University — Durham, NC