Erfan Aleemullah 1-647-***-**** *****.*****@*****.***
Summary
Data driven product manager experienced in innovation, analysis, delivery, and customer experience
Strong problem solving, presentation, and communication skills, with ability to effectively collaborate to get results Professional Experience
iW (ideas & waves) Toronto, Canada
Product Manager Mar 2024 – Present
Translate complex feature requirements into clear product specifications and actions for AI native solutions for insight discovery and tracking for complex data streams
Prioritize and manage roadmap focused on improving onboarding experience, reducing system bugs, providing exceptional user journeys and compelling value per stakeholder collaboration, research, and feedback
Communicate progress, feature strategy, technical hurdles, and performance results to stakeholders
Standardizing integration to afford scalability across diverse use-cases, improve efficiency, and track relevant signals
Support efforts to engage and provide support to improve customer success and partner satisfaction Honeywell Richardson, Texas
Sr. Offering (Product) Management Specialist June 2022 – July 2023
Worked with global sales, supply, manufacturing, CX, and marketing to resolve, prioritize, and drive product growth across global markets – delivered $1.25M+ additional revenue growth
Led efforts on competitive analysis, customer applications, delivery execution, NPI, VOC, and collateral to refresh ASIC hardware roadmap – developed strategy to improve adoption with current product
Successfully launched and managed a cross functional global marketing campaign aimed at unlocking growth in both adjacent and new applications for product line (IoT, industrial, automotive EV, environmental, consumer)
Led and coordinated marketing and engineering to reposition and develop content for product line (messaging, blogs, digital collateral, briefs, website, brand) and trained global FAEs and sales teams on updated target applications to raise engagement and seed pipeline for growth program
Systelligence Toronto, Canada
Product Manager – Technology Experience Oct 2017 – May 2022
Successfully launched an IoT analytics service NPI for wearable data insight based on technology opportunity study
(IoT strategy, user analysis, design foresight) – focused on data privacy and usability to maintain advantage post launch
Led team to review user stories and experiences across customer journey based on innovation goals, stakeholder input, and user feedback – iterated on AI voice feature to positively impact metrics
Managed requirements, gaps, and stakeholders to deliver on strategic end to end software technology initiatives – released machine learning personalization functionality for a digital media SaaS platform (MAU > 3.25M, capex > $1.50M)
Utilized insights to inform or optimize marketing strategy (messaging, positioning, demos, presentations, webinars, partnerships) and helped drive initiatives to meet product KPIs (churn, engagement, growth) Reflex (start-up) Toronto, Canada
Technical Product Manager Sep 2013 – Aug 2015
Executed on a detailed level to manage the development vision for an IoT vehicle safety system and supported creation of business cases for new features
Collaborated to drive technology roadmap and acted on opportunities to improve end to end experience and deliver value
Worked with users, engineers, and stakeholders to define requirements, develop, refine and release feature enhancements, and assess product usage to improve performance
Aligned development for a mobile software product based on business goals and identified key areas of focus based on user feedback and competitive layout
Scotiabank Group Toronto, Canada
Technical Business Analyst Jul 2010 – Aug 2013
Designed and released an internal software app for an improved workflow – improved satisfaction score by 60% in the first year (focus on search and update feature set)
Lead analyst for a business cloud infrastructure project (planning, vendor relationship, development, QA, support) in a cross functional team that launched a new platform used for 250K+ accounts
Payments product owner, coordinated software releases, and ensured cloud IT system performance
($ x100 million in accounts, data analysis – excel, SQL –, 24/7 production systems support, vendor liaison) AMD (Advanced Micro Devices) Markham, Canada
Software Engineer – Apple MacOS (intern) Sep 2007 – Dec 2007
Solved hardware error capture issue by designing a parallel listening process (pattern mapping) that captured instances of critical flags from live device feed for engineer review – earned high review (top 20%)
Released internal test analyzer app with a new UI/UX (page view) and text search features to increase functionality AMD (Advanced Micro Devices) Markham, Canada
Computer Applications Engineer – GPU and x86 (intern) Sep 2006 – Dec 2006
Collaborated in a cross functional team to isolate and resolve x86 system and GPU product lifecycle issues
Built relationships across teams and engaged vendors (e.g. Samsung, HP, Microsoft, etc.) to facilitate ticket resolution
Provided technical support to customer teams and channel partners (pre/post launch) – earned high review (top 20%) Education
Schulich School of Business, York University Toronto, Canada Master of Business Administration (MBA) Jun 2017
GMAT 700, scholarship award, international program (exchange and business mission) University of Waterloo Waterloo, Canada
Program in Management Sciences, Dept. of Management Science & Engineering Jun 2010 B.A.Sc., Electrical Engineering (Honours), Dept. of Electrical & Computer Engineering
Scholarship award, focus in technology management