Media & Records Coordinator

RJ Harris 530-***-****

Driven and intellectually curious professional seeking a steady office environment to thrive in. Skillsets

Customer Relations

Records Management

Word Processing/Data Entry

Calendaring &Scheduling

Electronic Press Kits

Technical Troubleshooting

Database searching

Adobe Creative Suite

Microsoft Office

Printers & Office Equipment

PC & Mac Use

Multiline phone use

Video & AudioTechnology

Relevant Experience

Media Coordinator- Frontier Records Los Angeles, California 2012 – 2025 (GIGS) Long-term contract position that required heavy communication, long-distance driving of box trucks, production, and media production

● Coordinate with band & tour crew to schedule stage builds, including sound, lighting, & video equipment & other logistical concerns

● Act as liaison for vendor, contractor, & artist for merchandising & live performance.

● Track merchandise sales at live shows & online marketplace.

● Drive box trucks for merchandising & equipment.

● Create media & marketing material for concerts, brand using video & graphic software & production methods.

● Archiving, Scanning, and remastering photography for Frontier Records library. Customer Service Representative- Farm Fresh to You Sacramento, California Dec -April 2024 Answer phones on the Incontact system while offering customer service to Farm Fresh to you and full circle Employees, including troubleshooting, payment methods, transactions, complaints, product, and service information.

● Set up and customize accounts for customer needs.

● Customize grocery orders for handicapped and elderly customers

● Troubleshooting with login credentials, payment methods, and order logistics.

● Communicating and escalating customer needs to supervisors and management as needed

● Email and phone out customers' answers, receipts, and information

● Records and documents call and email communications.

● InContact Phone systems, Teams, Microsoft Outlook, Excel, Fielder, Continued On Page 2

Case manager Abronson Law office San Jose CA April 2023-September 2023 Managed client cases for lead attorney while providing research, clerical support, and communication of client needs. Communicated client needs to the attorney, provided support for clients in filling out documents and filings on behalf of the law firm.

● Phone intake of new clients, document management, & file creation.

● Remotely managed multiple personal injury clients through the pre-litigation process, while observing legal deadlines & expectations.

● Recording & communicating client needs.

● Filing & tracking of legal documents.

● Data entry for legal documents for various courts throughout California.

● Communicating with other co-workers in a remote environment

● Taking direction from the lead attorney as needed.

● Heavy phone & email communication.

Loss Control Representative Cox & Smith Loss Risk Management Seal Beach CA January 2020 - April 2023

An Independent Contract position that required long-distance travel, independent communication with insurance agencies’ insured, onsite safety inspection communication, and knowledge of a variety of industries. Heavy documentation through photos and legal documents.

● Internet Research & Database Use.

● Heavy phone & email communication, & scheduling.

● Research using multiple industry-specific databases & internet resources.

● Customer service in person & on the phone under high-pressure situations.

● Performing onsite safety inspections for multiple industries.

● Identifying hazards in various environments & creating safe, efficient policies & solutions with business owners.

● Long-distance travel booking & logistics.

● Communicating & Documenting observations as a third party.

● Researching & Observing SOPs & Safety guidelines according to industry organizations

& OSHA standards

Case Worker New Directions Stockton California 2005-2006 A role where I supervised and managed level 4 adjudicated men and women as they dealt with substance addiction.

● Controlled medication for clients

● Headcounts of clients,

● Supervised the family visitation day,

● Supervised the cleaning of barracks

● Kept behavioral history of clients,

● Intake of new clients,

● Supervision of urine tests,

● Supervision of lunch room activities,

● Behavioral management of clients,

● Overnight shift clerk

● Medical and Legal documentation

● HUD and Housing Program Verification

Case Manager/Mentor Turning Point Northridge, CA 2012 -2019 Responsible for managing case history and daily interaction of adjudicated men, teaching rehabilitation life skills and teaching victim advocacy. Details included conflict management, anger management, de-escalation techniques, Cognitive Behavior Techniques, and ongoing monitoring of behavior for criminal tendencies to the probation department.

● Intake of new clients.

● Monitor and record client behavior.

● Direct weekly check-ins for clients.

● Open dialogue with clients about their behavior.

● Assist the program director in Cognitive Behavioral Therapy.

● Act as a victim advocate.

● Liaison with Probation officers as needed.

● Run classes on life skills, victim advocacy, Cognitive Disorders, Healthy lifestyles, relationships, restorative justice, and other subjects. Fit Test Technician Fast Response Onsite Testing Capitola, Ca 2007

● Meet Liaisons for client companies, and establish test schedules, training and testing area.

● Create logging and controlling medical/legal documents for OSHA respiratory exams.

● Set-up and test respirator testing equipment. Operate fit test equipment to test a variety of masks for Client Company.

● Operate Company vehicles and mobile clinic to client sites with frequent overnight assignments. Education

American River College Sacramento, California Transfer Degree 2025-2026 Los Angeles Valley College Valley Village, California Cinema Production 2016 - 2019. Cinema and Production Major. My transfer degree was delayed due to the pandemic. Central European University -Budapest 2000-2006 BS Anthropology/Museum Sciences Hobbies and Interests: Humanities, Filmmaking, Metalwork, Equestrian Activities, Archery, Video Games, Table Top RPG’s, Writing. Activism, Social Justice and Cooking

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