CONTACT
Lexington, Tennessee
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PROFESSIONAL
SUMMARY
Dedicated to learning, growing,
and succeeding. Through
communication and coordination
skills, establishes positive
relationships with carriers and
representatives. Inspection of
shipments and resolving issues
with vendor representatives are
examples of fast-paced work that
can be managed with little
supervision.
SKILLS
■ Data entry
■ Quality control
■ Customer service
■ Pallet jack
■ Forklift
■ Stock picker
■ Stand-Up
■ Loading and unloading
■ Warehouse safety
■ Workplace cleanliness
BARBARA GORDON
EXPERIENCE
Inbound Receiving Clerk AutoZone Distribution Center - Lexington, TN
01/2022 - Present
■ In charge of day-to-day shipping and receiving packages. Receive incoming shipments, compared the contents to associated records, and forwarded them to the appropriate department.
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Work with vendors to resolve damaged shipments and item shortages, ensuring that the company's interests and financial targets are protected.
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Communicate with representatives from the carriers, arranging for special deliveries and receipts.
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Compare shipping orders and invoices to the contents received to ensure accuracy.
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■ Provide receivers next work assignment.
Answer phone calls tending to customers receiving and delivery needs.
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Inventory Control Clerk AutoZone Distribution Center - Lexington, TN
01/2017 - 01/2020
Kept track of inventory, tracked usage, and documented any discrepancies.
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Recorded information, shortages, and discrepancies to keep records current and accurate.
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■ Completed scheduled audits in a timely and precise manner. Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies.
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Implemented warehouse management systems to track inventory levels and improve reporting accuracy.
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Transportation Clerk AutoZone Distribution Center - Lexington, TN 01/2015 - 01/2019
Answered calls to help customers with their questions and concerns.
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Collaborated with customers to determine their needs and deliver service.
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Took incoming calls and established a friendly rapport with callers by answering questions, making recommendations, and guiding conversations toward bookings.
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Demonstrated a proactive and resourceful nature in dealing with transportation delays.
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Helped drivers with paperwork such as packing slips, bill of ladings, and invoices.
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Stayed on top of weather and traffic conditions and communicated any problems to drivers.
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Stocker AutoZone Distribution Center - Lexington, TN 01/2004 - Present
Received incoming shipments, compared the contents to associated records, and forwarded them to the appropriate department.
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Compared shipping orders and invoices to the contents received to ensure accuracy.
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Processed incoming shipments after they arrived by scanning boxes and envelopes and updating the system.
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■ Made sure that the shelves were always fully stocked. EDUCATION
Associate of Arts: General Office Assistant
Tennessee College of Applied Technology - TN, 01/2013 Some college
Jackson State Community College - TN
High School: High School Diploma
Lexington High School - TN, 01/2002
CERTIFICATIONS
General Office Assistance
Software