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Activity Manager & Collections Specialist

Location:
Reading, PA
Posted:
June 23, 2026

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Resume:

Bordentown HS

Bordentown, NJ

**************@*****.**

m

717-***-****

Ephrata, PA 17522

Skills

• Event coordination

• Logistical management

• Promotional strategy

• Budget management

Customer relationship

management

• Participant feedback

• Time management

• Multitasking

• Team collaboration

• Effective communication

• Attention to detail

Education And

Training

Experienced Activity Manager with a broad background in coordinating and supervising recreational events. Strengths include team leadership, event planning, and engagement strategies to foster an enjoyable environment for participants. Have developed and managed creative activity programs resulting in increased participant satisfaction and engagement. Ears - Activity Manager

Ephrata, PA

01/2025 - 08/2025

Apex Asset Management - Collections Agent

Akron, Pa

09/2024 - 08/2025

Marlo Noble

Summary

Experience

Coordinated events and activities to engage community members and promote participation.

Managed schedules and logistical arrangements for various recreational programs.

Developed promotional materials to enhance visibility of upcoming events and activities.

Monitored feedback from participants to improve future program offerings and experiences.

Managed inbound and outbound calls for debt collection inquiries.

Communicated payment options and negotiated repayment plans with clients.

Updated and maintained accurate client records in the collections database.

Resolved disputes by providing clear, concise information to clients.

Adhered to company policies and legal regulations during collection activities.

Keller Brothers Dodge Ram - Warranty Administrator Lititz, Pa

09/2022 - 09/2024

Processed warranty claims for vehicle repairs and service requests.

Coordinated with service departments to resolve warranty issues efficiently.

Ensured timely follow-up on outstanding warranty claims and inquiries.

Reviewed documentation for accuracy and compliance with company policies.

Assisted in the development of streamlined processes for claim handling.



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