Registered Dental Assistant & Patient Care

Kay Coleman

Dallas, Texas ***** Phone: 469-***-**** *************@*****.***

Qualifications Profile

Registered Dental Assistant with excellent communication and patient care skills, seeking a challenging opportunity in your clinic to contribute to the success of your dental team, while continuing to grow professionally and personally. Exceptional organizational skills, great work ethic and the ability to learn new tasks quickly. Takes pride in leading projects and taking initiative to find new ways to improve processes.

Core Competencies:

Appointment Scheduling Verifying Insurance HIPAA Certified

Multi-Line Telephone skills Dental Emergencies OSHA trained

Four-Handed Dentistry Front Desk Duties CPR Certified

Impressions Oral Pain Control Charting/Documentation

Chair-Side Assistance Preventive Dentistry Patient/Family Communication

Digital Radiology Record Management Dentrix

Model Trimming Instrument Sterilization Tray Set-Up

Professional Experience

Customer Service Manager

Albertson’s Carrollton, TX 10/1996- Present

Manage and record cashier registers at the start and end of each shift

View and respond to daily emails for store updates, policies and instructions that are required for each day.

Help manage and resolve the customers’ needs and/or complaints; while carefully listening to their key concerns

Provide excellent Customer service,

Manage Cashiers and Floor during hours of operation.0

Dental Assistant (Externship)

The Hamptons Family Dentistry Carrollton, Texas 08/2017 – 10/2017

•Answer phones and handle calls/messages appropriately

•Provide excellent customer service by assisting patients with questions

•Scheduling Appointments, Scanning Documents,

•Verifying Insurance

•Assisted chairside when needed

•Handle Digital charting

•Prepare Dental X-rays

Education/Certification

The College of Healthcare Professions Dental Assisting Graduation October 2017

Texas State Board of Dental Examiners October 2017

Radiology Certification

Jurisprudence Certification/ Infection Certification

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