Remote Data Entry & Administrative Support

Myisha Muhammad

**** * **** ** #***, Phoenix, AZ 85040

480-***-**** ************@*****.***

Objective

Administrative and customer service professional seeking a remote or office-based role to leverage 20+ years of experience in client support, data management, and process coordination.

Education

West Los Angeles College – Los Angeles, CA

Associate Degree in Early Childhood Education, 1998 University of Phoenix – Phoenix, AZ, Atlanta, GA

Bachelor of Science in Business Administration, 2008 Employment history

Admissions Assistant UEI College (Contract) 04/2026–06/2026

• Verify prospective student interest and eligibility.

• Schedule campus tours to all campuses’

• Transfer qualified leads to Enrollment Representatives. Owner Queens Touch Cleaning Service 10/2024–Present

• Own and operate a residential cleaning business specializing in residential cleaning and sanitation services.

• Manage client scheduling, customer service, and daily business operations.

• Deliver reliable, high-quality cleaning services that promote customer satisfaction. Assistant Manager Dollar Tree 07/2025–04/2026

• Supported daily store operations, customer service & team staffing in a fast-paced retail environment.

• Maintained merchandising standards, promotional displays, and inventory accuracy.

• Assisted with cash handling, opening and closing procedures, and loss prevention efforts. Manager Circle K 02/2021–10/2024

• Managed daily store operations, including staffing, scheduling, inventory control, cash handling, and customer service.

• Recruited, trained, coached, and supervised employees while fostering a productive team environment.

• Maintained merchandising standards, sales performance, operational compliance, and loss prevention procedures.

Lead Enrollment Advisor Zovio / Bridgepoint Education 04/2018–01/2020

• Led and coached an enrollment team to achieve performance goals.

• Guided prospective students through the enrollment process.

• Assisted students with financial aid information and enrollment requirements. Contact Center Representative II PSCU / Velera 08/2013–03/2018

• Assisted members with account inquiries, card services, and issue resolution.

• Delivered exceptional customer service while meeting quality and performance standards.

• Maintained accurate account records and ensured compliance with company policies. Senior Enrollment Advisor University of Phoenix 12/2005–12/2012

• Guided prospective students through the admissions and enrollment process, helping them make informed educational decisions.

• Advised students on program options, enrollment requirements, and financial aid resources.

• Consistently built rapport with prospective students while providing exceptional customer service and support.

• Maintained accurate student records and ensured compliance with admissions policies and procedures.

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