Business Administration Student Retail Sales and Operations

Business Administration student with experience in customer service, retail operations, hospitality, and administrative support. Skilled in inventory management, record keeping, scheduling systems, data entry, and maintaining organized workflows in fast-paced environments. Detail-oriented and dependable with strong communication, time management, and problem-solving abilities. Fluent in English and Thai. May 2023 - October 2023

PROFESSIONAL SUMMARY

New York, NY 774-***-**** *********************@*****.*** LinkedIn: www.linkedin.com/in/thitima-jue

THITIMA (CHERRY) JUENGWISETPONG

ARITZIA, New York, NY

Sales Associate Dec 2024 - April 2025

• Consistently supported monthly sales goals through consultative selling and personalized customer engagement

• Used CRM tools to maintain client relationships and improve follow-up communication

• Contributed to visual merchandising strategies that increased product visibility and in-store customer interaction

• Assisted customers with styling recommendations while maintaining a high level of brand presentation AVIS AND BUDGET GROUP, Cape Cod, MA

Rental Sales Agent & Project Management Assistant

Assisted project managers in planning and executing projects, ensuring smooth operations. Managed customer service both in person and via inbound calls, achieving a high customer satisfaction rate. Handled customer transactions and influenced purchasing decisions, contributing to consistent revenue achievement

PROFESSIONAL EXPERIENCE

Bergdorf Goodman, New York, NY

Sales & Service Ambassador

• Managed 50+ client interactions per shift in a fast-paced luxury retail environment while supporting customer retention and sales performance

• Analyzed customer preferences and recommended products aligned with luxury brand positioning and client needs

• Coordinated high-value client appointments and supported merchandising initiatives for brands including Chanel, YSL, and Valentino

• Assisted in training new hires on POS systems, customer service standards, and sales floor operations

• Utilized CRM tools and customer insights to strengthen follow-up engagement and repeat business Sep 2025– Jan 2026

CORE SKILLS

Data Entry & Record Management

Inventory Tracking

Microsoft Office (Excel, Word, PowerPoint)

Google Workspace

Customer Service

Scheduling & Reservation Systems

Organization & Filing

Time Management

Problem Solving

Written & Verbal Communication

EDUCATION & CERTIFICATIONS

THAMMASAT UNIVERSITY

CHIANGRAI MUNICIPALITY SCHOOL6

2020 - 2023 Coursework in Liberal Arts

2013-2019 MSC-Medical Science

Borough of Manhattan Community College (BMCC)

Associate Degree in Business Administration

(In Progress)

Expected Graduation: 2027

HOST Sukh, Thep & Nourish New York, NY

• Managed reservations, waitlists, and guest records using Resy and Yelp systems.

• Maintained accurate seating charts and coordinated table assignments during high-volume service periods.

• Communicated effectively with staff across multiple departments to ensure smooth daily operations.

• Resolved guest concerns professionally while maintaining a positive customer experience.

• Demonstrated strong organizational skills by tracking reservations, special requests, and VIP guest information. RELEVANT COURSEWORK

Introduction to Marketing

Accounting Principles

Public Speaking

June 2023– Present

LEADERSHIP & EXTRACURRICULAR

INVOLVEMENT

MEMBER OF BMCC Finance Club New York, NY 2026 – Present

Participate in finance career development workshops, networking events, and stock pitch discussions

Building foundational knowledge in valuation, financial modeling, and investment analysis

Contact this candidate