Customer Service & Operations Support

Riley Petty

Austin, TX

512-***-****

***********@*****.***

Customer Service Communication Operations Support

Professional Summary

Reliable and people-focused professional with extensive customer service experience across fast-paced environments. Known for strong communication, problem-solving, and the ability to learn quickly in new roles. Background includes cash handling, operations support, brand promotion, and community engagement. Seeking opportunities outside the food industry where customer interaction, teamwork, and adaptability are valued.

Core Skills

●Customer Service & Client Support

●Clear Verbal Communication

●Cash Handling & POS Systems

●Problem Solving & Conflict Resolution

●Basic Math & Transactions

●Team Collaboration

●Fast Learner (verbal, visual, and hands-on learning styles)

●Time Management & Reliability

●Brand Promotion & Networking

Relevant Experience

Customer Service Associate / Cashier

Various Employers – Austin, TX

(Pizza Hut, Subway, Sonic, Little Caesars, MOD Pizza, Sortino’s at Kalahari, Culver’s)

2016 – 2024

●Delivered consistent customer service in high-volume environments

●Handled cash transactions accurately and efficiently

●Resolved customer concerns calmly and professionally

●Followed procedures, safety standards, and team workflows

●Adapted quickly to new systems, menus, and policies

Retail Associate

Walmart – Austin, TX

●Assisted customers with locating products and answering questions

●Maintained organized sales floor and inventory areas

●Supported team operations during peak business hours

Cashier

Murphy’s Gas Station – Austin, TX

●Operated register and processed payments accurately

●Provided courteous service to a wide range of customers

●Maintained a clean, safe, and organized work area

Community & Additional Experience

Community Service Volunteer

Goodwill

●Assisted with donation processing and organization

●Supported daily operations and customer-facing activities

Brand Builder / Independent Musician

Austin, TX

●Built and promoted a personal brand through networking and outreach

●Communicated effectively with diverse groups across the city

●Organized collaborations and promoted events and content

●Developed real-world marketing, branding, and audience engagement skills

Education

GED

Additional Training

●Coursework in Marketing and Branding

●Brief experience as an Agent – Athena Consultants (role ended due to background check; not performance-related)

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