Customer Service & Administrative Coordinator

Shirin Helmi

Professional Summary

Customer-focused and detail-oriented professional with over 10 years of experience in customer service, administration, coordination, sales support, and data management. Skilled in Microsoft Office, data entry, customer communication, document management, scheduling, and problem resolution. Fluent in Farsi, English, French, and Spanish.

Skills

Customer Service

Data Entry

Microsoft Office

Microsoft Excel

Google Workspace

Administrative Support

Document Management

Email Correspondence

Calendar Management

Scheduling

Phone Support

Record Keeping

Data Accuracy

Attention to Detail

Problem Resolution

Work Experience

Golden Custom Co. Inc., California – Administrative Coordinator / Office Assistant

Managed paperwork, contracts, and project documentation.

Coordinated communication between customers, contractors, and vendors.

Maintained accurate records and data entry for projects and invoices.

Scheduled appointments and tracked project progress.

Prepared reports, correspondence, and office documents.

Assisted customers by phone, email, and in person.

Organized files and ensured accurate record keeping.

Gupta Hair Inc., Encino, CA – Sales Executive (May 2018 – Present)

Provided customer service, maintained records, processed orders, and handled client communications.

Helmi Trading Co. – Marketing & Administrative Coordinator (2013 – 2014)

Maintained records, coordinated supplier communications, and assisted with administrative support.

NIE Trading Co. – Commercial Manager (2010 – 2013)

Managed contracts, purchase orders, reports, and vendor communications.

Carrefour Hypermarkets – Private Label Manager (2008 – 2010)

Managed product documentation, supplier records, and business reports.

Education

Master's Degree in French Translation

Bachelor's Degree in French Translation

Contact this candidate