Patient Care & Scheduling Coordinator
Resume:
Nicohl Benbow
Oxon Hill, MD *****
**************@*****.***
Willing to relocate to: Baltimore, MD
Authorized to work in the
US for any employer
Work Experience
Scheduling/Patient Care coordinator
The Residence at Kenilworth Park-Washington, DC
January 2023 to Present
Act as primary contact by phone or email for resident inquiries, managing the flow of all residents appointments, verifying insurance, booking new and follow up appointments,answering high volume phone calls,greeting residents, responding to emails via Microsoft Outlook, uploading residents demographics and maintaining a safe and healthy environment for all residents and employees PCT (Patient Care Technician)
Maxim Healthcare Services-Silver Spring, MD
April 2022 to Present
Currently entering all health certificate and immunization records into the system via computer for all dc public school students,also doing all Vision and hearing screenings on all students in DCPS and entering results in system for the Department Of Health
Patient Care Technician
Maxim Healthcare Services-Silver Spring, MD
September 2020 to July 2021
Covid-19Temperature screening on all students,staff and visitors ans assist with covid-19 testing on all students, follow protocol and procedures when it comes to standard and safety precautions and using PPE,and entering all results in system via computer CNA - Certified Nursing Assistant
BRIDGEPOINT HOSPITAL CAPITOL HILL-Was
September 2020 to November 2020
working with all patients on tracheostomy and ventilation Gna
Hyattsville rehab center-Hyattsville, MD
May 2019 to August 2020
Geriatric Nursing Assistant
Future care pineveiw-Clinton, MD
March 2019 to May 2019
Obtain a daily set of vitals on all residents,assist residents with bathing and a.m. care,assist with serving meals,assist residents with feeding and daily life activities,transferring resident to and from on site dialysis, assistant head nurses with wound care and cleaning, maintain and sanitize work environment for all patients and staff..etc
Geriatric Nursing Assistant
Doctors community rehab center-Lanham, MD
February 2015 to February 2019
Assist rehab patients with daily a.m. care.assist with transfer to and from wheelchair for therapy..assist with passing of food and feeding residents..assist with transfer of residents via ina Care Lyft or sit to stand Lyft...assist nurses with wound care and cleaning and also straight Catheterization,also maintain a clean and safety work environment
Geriatric Nursing Assistant
Fort Washington rehabilitation center-Fort Washington, MD March 2017 to February 2018
Obtain a full set of vitals of vitals signs on all residents,perform daily hygiene care on all patients,escort patients to and from schedule doctors appointment off site, assist with food set up and feeding for some residents,assist resident with daily life activities and make sure resident are safe and have a well kept environment.
Patient Care Technician/Telemetry unit
SOUTHERN MARYLAND HOSPITAL-Clinton, MD
August 2013 to August 2014
Obtain a full set of vitals and glucose check or all patients, assist patients with bathing,place telemetry boxes on all incoming patients,transfer patients to different department on site such as dialysis or radiology,schist with collecting of specimen such as urine,also obtain blood for blood transfusion,assists with the care cleaning and transfer or deceased patients to on site morge and always keep a clean,safe,sanitized work environment
Education
GED (High school or equivalent)
University of the District of Columbia-Washington, DC Skills
• Phlebotomy
• ICD coding
• Specimen collection / processing
• Isolation techniques (health monitoring and safety measures)
• Clerical Experience
• Vital Signs
• Medicare
• Experience Administering Injections
• EMR Systems
• HIPAA
• Patient interaction
• Insurance verification
• CPT Coding
• Appointment scheduling
• Cna Certified 18 years
• Medical Billing
• Laboratory Experience
• Data collection
• Hospital Experience
• ICD-9
• Medical Records
• Medication administration
• Collaborate with healthcare professionals
• Medical Terminology
• Patient observation
• Phone Etiquette
• ICD-10
• Alzheimer's care
• Patient Care
• Customer service
• Care plans
• Typing
• Children
• Certified Nursing Assistant 18 years
• OSHA
• Behavioral health
• Nursing
• Caregiving
• Materials handling
• Medical Office Experience
• Medical Scheduling
• Health promotion (health monitoring and safety measures)
• Intake
• Meal Preparation
• Experience with children
• Healthcare privacy protection
• Documentation review
• Acute care
• Supervising Experience
• Triage
• Medical Coding
• Anatomy Knowledge
• Patient monitoring
• Abuse and neglect policy adherence
• Laundry
• Logistics
• CNA 18 years
• Computer Skills
Certifications and Licenses
First Aid Certification
CNA
LPN
RN License
CPR
BLS Certification
Certified Nursing Assistant (CNA)
AED Certification
Certified Medical Assistant (AAMA)
April 2010
State Tested Nursing Assistant
November 2004 to November 2025
CNA license
Certified Medication Aide
May 2022 to May 2025
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