Endoscopy Technician and Phlebotomist

IRIS MICHELLE JOLLY

478-***-**** ************@*****.*** Macon GA 31206

Summary

Detail-oriented Endoscopy

Technician adept at conducting

Experience

Endoscopy Te c h n i c i a n

Piedmont Health Care

Mar 2025 - Present

Macon, US, United States

thorough cleaning and

sterilization of endoscopes and

instruments in compliance with

infection control protocols.

Instrumental in maintaining an

organized inventory system that

reduced supply wastage by 15%,

enhancing operational ef ciency.

Proven ability to assist physicians

during endoscopic examinations,

ensuring smooth operations and

timely interventions. Dedicated

to delivering high-quality patient

care through effective

communication and support.

Experienced Phlebotomist III with

26 years of experience in the

healthcare eld. Thorough

knowledge of medical terminology

and procedures, including

venipuncture and capillary

Assisted in the preparation and maintenance of endoscopic equipment, ensuring all tools met safety and cleanliness standards. Collaborated with medical staff to schedule endoscopic procedures, optimizing patient ow and minimizing wait times.

Monitored patient vital signs during procedures, ensuring immediate response to any changes in condition.

Conducted thorough cleaning and sterilization of endoscopes and related instruments, adhering to infection control protocols. Provided patient education regarding endoscopic procedures, contributing to increased patient comfort and understanding. Assisted physicians during endoscopic examinations, ensuring smooth operations and timely interventions as required.

Maintained inventory of endoscopic supplies and equipment, implementing a tracking system that reduced wastage by 15%. Monitored patient vital signs during procedures, ensuring immediate response to any changes in condition.

collection. Proven ability to collect,

label, and process blood specimens

in accordance with established

guidelines.

Lab Assistant

Piedmont Health Care

Mar 2025 - Present

Macon, Georgia

Skills

Laboratory

Procedures

Laboratory

Experience

Expert

Expert

Maintained laboratory equipment and ensured cleanliness and organization in compliance with safety regulations. Utilized laboratory software to manage data and streamline reporting processes for ongoing experiments.

Trained new assistants on standard operating procedures and laboratory safety protocols.

Participated in inventory management, tracking supplies and reagents to prevent shortages and support work ow.

Phlebotomy

Expert Collected lab specimens for hospital patients Venipuncture

Expert

EMR Systems

Expert

HIPAA Compliance Lead Phlebotomist Oct 2024 - Mar 2025 Medical Of ce

Vital Signs

Patient Care

Triage

Quality Assurance

Administrating

Expert

Expert

Expert

Expert

Expert

Expert

Houston Health Care Warner Robins, US, United States Trained and mentored junior phlebotomists on best practices and techniques to enhance team performance.

Maintained accurate and detailed records of all blood collection activities and patient interactions to uphold regulatory standards. Developed and implemented standardized procedures for blood collection to ensure compliance with safety and quality regulations. Utilized advanced phlebotomy equipment and software to streamline work ow and minimize errors.

Provided exceptional patient care by ensuring comfort and addressing concerns before, during, and after the blood draw process. Conducted regular quality assurance checks to monitor adherence to protocols and improve service delivery.

Injections Expert

Infection Control

Analyzed and reported on phlebotomy metrics to identify trends and implement improvements.

Training Expert

Computer Skills

Ensured proper inventory management of supplies and equipment to support uninterrupted service delivery.

Expert Provided input on departmental policies and procedures to enhance Phone Etiquette overall operational effectiveness. Expert Lab Assistant III May 2023 - Present

Clerical Atrium Healthcare Macon, GA

Expert

Customer Service

Enhanced laboratory ef ciency by maintaining and organizing equipment, supplies, and samples. Supported research projects by conducting Expert experiments and recording data accurately. Ensured accurate test results with proper use of lab equipment and adherence to protocols. Improved Medical Records laboratory safety through regular inspection and equipment maintenance Expert and adherence to safety guidelines.

Medical Terminology Phlebotomist III Sep 2021 - May 2023 Anatomy

Knowledge

Insurance

Veri cation Medical

Scheduling

Certi cations

Expert

Expert

Piedmont Healthcare Henry Stockbridge, GA

Collected and processed lab specimens. Ordered supplies. Performed drug screens. Entered clerical information into computer system. Interacted with patients and physicians. Cleaned up after shift duties were performed. Phlebotomist III Jun 2018 - Jun 2021

BioReference Laboratories Macon, GA

25 years of experience in physicians’ of ces and hospitals. Working with chemistry and CBC machines (in of ce lab testing). Certi ed Phlebotomist, CPT, BLS

Certi ed

Phlebotomist II

Coliseum Hospital

Sep 2014 - Jan 2015

Macon, GA

Collected and processed lab specimens. Ordered supplies. Performed drug screens. Entered clerical information into computer system. Interacted with patients and physicians. Cleaned up after shift duties were performed. Phlebotomist III

LabCorp

Nov 2005 - Sep 2008

Warner Robins, GA

Collected and processed lab specimens. Ordered supplies. Performed drug screens. Entered clerical information into computer system. Interacted with patients and physician.

Phlebotomist I-III

Quest Diagnostics

Sep 2003 - Jan 2018

Macon, GA

Collected and processed lab specimens. Ordered supplies. Performed drug screens. Entered clerical information into computer system. Interacted with patients and physicians. Cleaned up after shift duties were performed. Phlebotomist/Medical Assistant

Omni Health Solutions

Apr 1998 - Sep 2003

Macon, GA

Collected and processed lab specimens. Ordered supplies. Interacted with patients and physicians. Performed drug screens. Entered clerical information into computer system. Triage patients/vital signs. Made referrals to other physicians. Kept patient records current. Administered injections. Cleaned up after shift duties were performed.

Education

Surgical Technology - A.S. Central

Georgia Technical College

2025 Macon, GA, USA

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