Hospice & Patient Care Coordinator

Christina Crosby

Gloucester, VA ***** +1-757-***-**** **************@*****.***

Work Experience

After-hours resource Coordinator

Gentiva Hospice Remote

April 2025 to Present

Data entry

Schedule patients for admissions

Input patient data

Create digital chart for each patient

Call families/case managers for hospitals

Volunteer Coordinator

Gentiva Hospice formerly called Kindred Newport News, VA November 2023 to Present

Manager volunteer serives for patients. Up keep with Medicare requirements for volunteer percentages. Keep up to date files on all volunteers. Keep up with community out reach. Hire volunteers. CNA - Certified Nursing Assistant

Gentiva Hospice formerly called Kindred Newport News, VA June 2023 to Present

Help each patient with their ADL'S

Follow careplan laid out by RNCM and care team.

Patient Care Technician

Sentara RMH Hospital Williamsburg, VA

August 2022 to July 2023

Get assignment of patient load

Do vitals every 4 hours

Collect blood sugars morning and afternoon before meals Draw blood for labs

Help patients with bathroom needs

Wash patients

Help feed patients

Stay at Home Mom

Home Gloucester, VA

February 2021 to August 2022

Brought daughter home from NICU stayed home for a year with her Education

Healthcare Administration (Online course)

WGU

January 2024 to Present

High school diploma

Skills

Epic Electronic health records (EHR) management Office experience Customer communication Decision making Intake Spreadsheet charts English Assisted living Long term care Computer operation Computer skills Customer data entry Patient service Patient interaction Home care experience Supervising experience Hospital Experience Filing Care documentation Public speaking Medical chart preparation Phone etiquette Data sorting Care plans QuickBooks HIPAA compliance Staffing management Data entry Microsoft Excel Records management Technical Proficiency Microsoft Powerpoint Working with geriatric patients EMR/ EHR Spreadsheet design Clinical documentation Patient charting Database systems Data filtering Customer service General ledger data entry Editing Data verification Medical office experience Medical insurance coverage verification Time management Managing patient records Home Care Hospice Care Collaborate with healthcare professionals Google Workspace Inventory data entry Organizational skills Dementia Care Microsoft Outlook Word embeddings Home health agency experience Health information management Microsoft Office 10 key typing Clinical assessment documentation Calendar management Spreadsheet conditional formatting Clinical confidentiality policies Microsoft Word Home health Medical terminology Staff scheduling Maintaining patient confidentiality Typing Medicaid Medical software Data entry in Excel Data conversion Geriatrics Data deduplication Microsoft Outlook Calendar Pivot tables Leadership Record keeping Homecare Homebase Quality audits Spreadsheets Administrative experience Recruiting Research Productivity software Patient treatment planning Aseptic technique Front desk Communication skills Volunteer management

Certifications and Licenses

Driver's License

CNA

December 2024 to December 2025

BLS Certification

CPR Certification

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