Retail Hardware Sales Associate
Resume:
Anthony Scarangella
Centereach, NY, 11720
*********************@*****.***
SUMMARY
Retail Sales professional with 2 years of experience in a variety of important duties for a hardware department, including providing excellent customer service by directing customers to products, answering questions about goods, and assisting in purchase decisions, as well as maintaining assigned areas by keeping a clean and organized workspace. Experience includes inventory management computer literacy.
PROFESSIONAL SKILLS
Customer Service
Inventory Management
Basic Computer Literacy
Problem solving
WORK EXPERIENCE
Hardware Associate
Nov 2019 - Sep 2023
Home Depot
South Setauket, NY
Professionally resolved all customer complaints while prioritizing customer satisfaction
Maintained an orderly appearance throughout the sales floor
Described merchandise and provided customers with product instructions regarding use, operation and care
Described store merchandise and explained related details regarding use, operation, and care to customers
Worked with fellow associates to ensure asset protection standards were met on a consistent basis
Provided quality customer service by addressing customer questions and suggesting merchandise that best met their needs
Assisted in new sales associate training procedures, fostering a positive work environment by always treating all employees and customers with respect
Researched and evaluated new hardware products
Performed regular maintenance tasks such as dusting, cleaning, and replacing components
Assisted customers with hardware repair and upgrades
Drove sales by engaging customers with relevant product suggestions and sharing product knowledge
Assisted the customer service sales manager and assistant customer service sales manager in maintaining customer service standards
Engaged with customers in an enthusiastic manner to drive sales
Introduced promotions and related opportunities to customers, cross-selling products to increase purchase quantities
Shared product knowledge with customers, explaining the features, values, and benefits of each product
Provided knowledge to customers regarding the features, values and benefits of each product
Delivery Clerk
Jan 2017 - Jun 2019
St. Charles Hospital
Port Jefferson, NY
Delivered packages to multiple locations within a designated time frame
Tracked and monitored packages to ensure timely delivery
Maintained a clean and organized work area
Ensured packages were stored safely and securely during transport
Followed all company procedures and safety regulations
Maintained records of delivery times and locations
Developed and maintained good working relationships with customers
Ensured all packages were delivered on-time and to the correct locations
Busser
Jan 2017 - Jun 2019
Wahlburgers
Port Jefferson Station, NY
Successfully multitasked on a frequent basis while remaining calm amidst a fast-paced working environment
Quickly gained familiarity with the dish room while appropriately separating silverware, dishes, and glassware and cleaning them before use
Closely monitored the dining room, outside patio, restaurant perimeter, and restrooms, cleaning and sanitizing as necessary (especially during and following the COVID-19 pandemic)
Monitored open dining sections for empty, cleaned tables and made arrangements accordingly
Actively followed management orders to avoid any service issues, developing excellent relationships with fellow team members to build a positive work environment
Kept the environment safe for the guest children by properly monitoring the space
Stock Associate
2017 - Jun 2019
Burlington
Stony Brook, NY
Stocked shelves with new products and ensured product displays were neat and organized
Assisted in all areas of the stockroom, including packing, unpacking, and sorting
Provided support in unloading, receiving, and storing goods
Cleaning Crew Member
Jan 2018 - Jan 2019
Genesis
Medford, NY
Ensured all areas were cleaned to the highest standards of cleanliness
Cleaned windows and mirrors
Vacuumed carpets, rugs and upholstered furniture
Emptied trash cans and replaced liners
Cleaned and polished stainless steel surfaces
Followed safety protocols and guidelines when using cleaning chemicals and supplies
Successfully maintained and cleaned assigned areas using appropriate cleaning equipment and supplies
Washed and sanitized toilets, sinks, countertops and other fixtures
Followed all cleaning schedules and procedures
Assisted with the setup and breakdown of special events
Demonstrated an ability to work independently and as part of a team
Cleaned and disinfected kitchens and bathrooms
Dusted and wiped furniture, fixtures and other surfaces
EDUCATION
High School Certificate
Jun 2019
Centereach High School
Centereach, NY
ADDITIONAL INFORMATION
CERTIFICATIONS
Certified [Plumbing Apprentice 1 and 2], [BOCES] - 2022-2023
DOWNLOAD
RESUME SEC
Contact this candidate