Boutique Manager & Retail Sales Specialist
Resume:
High School Diploma
Bullitt East High School
Mount Washington, KY
Boutique Manger with expertise in customer service and sales growth. Offering over 2 years managing employees and providing extensive sales, negotiation and customer service training.
Boutique Manager
PAIGE RAPP Rare Breed Boutique Mount Washington, ”KY CONTACT
***********@******.***
Mount Washington, KY
40047
EDUCATION AND
TRAINING
SUMMARY
SKILLS
• Retail Sales
• Trend tracking
• Marketing strategy
• Customer Service
• Business Development
• Loss Prevention
EXPERIENCE
• Advised customers on style and new trends.
Developed and administered customer service and
product training sessions for new employees.
•
Responded to customer service issues and worked
with parties to effectively communicate and
resolve.
•
Supervised staff and coached team members in
expectations for serving customers in luxury
branded store.
•
Printed monthly merchandise inventory reports and
conducted check of physical stock inventory.
•
Trained staff to have extensive product knowledge
and upselling skills.
•
• Provided technical support for staff when boutique 10/2020 - 12/2021
Sales Associate
Khols Louisville, KY
registers or computers were not functioning.
Scheduled employee work shifts and communicated
about sick days and vacation .
•
Recruited and hired sales-minded employees to
promote boutique's culture.
•
Hired and trained staff of up to 5 girls to run the store.
•
Arranged new merchandise with signage and
appealing displays to encourage customer sales
and move overstock items.
•
Sold various products by explaining unique features and educating customers on proper application or
usage.
•
Engaged customers in friendly, professional
dialogue to determine needs.
•
Built and maintained relationships with peers and
upper management to drive team success.
•
Used technology resources to assist customers in
locating and selecting items.
•
Helped customers find specific products, answered
questions and offered product advice.
•
Contact this candidate