Detail-Oriented Customer Service & Research Professional

MARY ANN REINHART

*** ***** *****, ********, ** *7066

Cellular: 727-***-****

*******@*********************.***

linkedin.com/in/mary-ann-reinhart-0167022/

OBJECTIVE

To obtain a permanent, part-time or full-time position with an innovative, growing firm that will allow me to utilize my skill sets to my utmost capability.

PROFESSIONAL SUMMARY

Detail-Oriented

Strong Work Ethic

Research, Analysis

Highly-Organized

Relationship Builder

Computer-Savvy

Customer-Focused

Team Player

Excellent Communication Skills

High Standards of Ethics and Integrity

Entrepreneurial

Training Skills

PROFESSIONAL WORK EXPERIENCE

TOYOTA OF GALLATIN, Gallatin, TN May 2025 to March 2026

An automobile dealership providing sales and servicing of automotive products

Cashier and Office Assistant

Provided excellent customer service to customers seeking the servicing of their automobiles. Co-partnered with the service, parts, sales and financial staff to ensure a seamless and desirable experience for our customers.

ANDERSON FINANCIAL NETWORK, INCORPORATED, Bowling Green, KY December 2020 to January 2021

A provider of financial and commercial services, the company develops customized solutions for their clientele to increase revenue and build customer relationships, as well as offers contact center and receivables management solutions to large organizations.

Customer Service Agent

Working remotely and acting as a staff member of a third-party administrator, I provided support to Farmers Insurance Agents via chat and telephone. This role was responsible for processing changes to automobile and property insurance policies, answering billing questions, providing coverage information, assisting the agents in system processes, etc.

REINHART RESEARCH GROUP, LLC, Gallatin, TN July 2005 to December 2020

As an information research and candidate-sourcing firm dedicated to the success of its clientele, a partnership was formed primarily with insurance carriers to provide candidates for placement in various roles of employment.

President and Owner

I founded this company in order to continue my self-employment and to become knowledgeable in the recruiting industry and to foster the relationships I had built within the insurance industry. My focus regarding recruiting services was within all segments of the insurance industry but evolved toward actuarial roles later on.

PHOTOGENIE, Safety Harbor, FL January 2003 to July 2005

A service providing photographs to the insurance industry

Owner

Following the end of my 30-year career within the insurance industry, I founded this service company to assist insurance agents in the counties of Hillsborough, Pasco and Pinellas in Florida.

THE HARTFORD, Lake Mary, FL July 1987 to January 2003

A leading provider of insurance and wealth management services for millions of consumers and businesses on a national and international basis

Sales Representative

Additional insurance industry experience is available for discussion upon request.

EDUCATION

Cumberland University, Lebanon, Tennessee

Studies in Business Administration

DESIGNATIONS

Certified Professional Insurance Woman (CPIW)

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