HR Onboarding & Operations Specialist

SAMARIA DAVIS

Winter Haven, FL 863-***-**** **********@*****.***

LinkedIn: https://www.linkedin.com/in/samariadavis

HR Operations & Onboarding Specialist

PROFESSIONAL SUMMARY

Results-driven HR and Operations professional with 6+ years of experience supporting high-volume onboarding, recruitment coordination, and front-line operations in fast-paced environments. Skilled in managing the full new hire process, maintaining compliance and documentation accuracy, and creating a smooth, professional experience for both candidates and employees. Recognized for strong communication, operational efficiency, and the ability to balance multiple priorities while leading with organization, adaptability, and attention to detail. Proven track record of supporting 500+ hires annually while collaborating across teams to keep workflows moving seamlessly.

CORE SKILLS

Operations & HR Systems: HRIS Systems, ATS Systems, Workday, Rippling, Bullhorn, UKG Pro, Beeline, ServiceNow, SharePoint, Excel, Reporting, Data Tracking, Pipeline Management, Records Management

Compliance & Process Management: I-9 Compliance, E-Verify, Background Checks, Drug Screening Coordination, Audit Readiness, Documentation Accuracy, Process Adherence, SOP-Driven Execution, Confidential Information Handling

Leadership & Coordination: High-Volume Onboarding, Employee Onboarding, New Hire Coordination, Interview Coordination, Cross-Functional Coordination, Workforce Scheduling, Staff Scheduling, Team Leadership, Training & Team Support, Task Management, Operational Support, Calendar Management

Customer Service & Communication: Candidate Communication, Workforce Communication, Customer Service Excellence, Resident Relations, Conflict Resolution, Professional Communication, Problem Solving, Administrative Support, Employee Support, Multitasking in Fast-Paced Environments

PROFESSIONAL EXPERIENCE

Health Plan One — HR Onboarding Specialist (Remote)

May 2022 – March 2026

Executed end-to-end onboarding workflows for 500+ hires annually in a high-volume environment.

Processed onboarding tasks including I-9 verification, background checks, drug screenings, and compliance documentation.

Managed onboarding pipelines using Workday, SharePoint, Excel, UKG Pro, and ServiceNow to track progress and ensure timely completion.

Maintained strict adherence to SOPs, ensuring accuracy and consistency across processes.

Sent reminders, tracked task completion, and followed up with candidates to prevent onboarding delays.

Identified workflow gaps and implemented process improvements to increase operational efficiency.

Conducted audits to ensure compliance with federal and company standards.

Served as a primary point of contact for new hires, providing professional communication and support throughout onboarding.

Citadel Care Centers — Recruiter / Onboarding Specialist (Hybrid)

Jan 2020 – May 2022

Supported high-volume recruiting and onboarding operations across 7 locations.

Coordinated job postings, candidate screening, interviews, and offer processing.

Managed candidate pipelines and tracked hiring progress to meet staffing deadlines.

Processed onboarding requirements including background checks, documentation, and compliance tasks.

Partnered with hiring managers to align hiring needs and maintain smooth recruiting workflows.

Maintained accurate records while ensuring compliance with company procedures and hiring standards.

Improved onboarding workflows by streamlining communication and tracking processes.

Walmart — Front End Associate

Tampa, FL Nov 2018 – Jan 2021

Delivered fast, friendly customer service while managing high-volume checkout transactions with accuracy and professionalism.

Resolved customer concerns efficiently using strong communication and problem-solving skills.

Maintained organized front-end operations by balancing registers, handling payments, and processing returns.

Supported team productivity by assisting with self-checkout supervision and adapting quickly during peak traffic periods.

Brookdale Senior Living — Receptionist / Dietary Aide

Lakeland, FL Jan 2017 – Dec 2020

Coordinated daily dining operations by assisting with staff scheduling, shift coverage, and front-of-house service.

Led and supported the dietary server team by delegating tasks and maintaining workflow efficiency.

Built strong relationships with residents through compassionate communication and attentive service.

Assisted with receptionist responsibilities including answering phones, greeting visitors, and managing administrative communication.

EDUCATION

High School Diploma — Kathleen Senior High School

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