Retail District Manager & Trainer

JODIE WILLIAMS

Charlotte, NC ***** 724-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Seasoned leader with more than 28 years of experience in fast-paced retail environments. Excellent verbal and written communication skills. Track record of achieving exceptional results in comp growth and a passion for people development.

SKILLS

• Expense Control

• Recruitment and Hiring

• Business Acumen

• Excel Experience

• Project Management

• Influencing Others

• Operations Management

• Training and Mentoring

• Data Analysis

• Coaching Abilities

• Problem Solving

• Business impact merchandising

WORK HISTORY

District Manager, 02/2024 - 07/2025

Aerie by American Eagle Outfitters

• District Leader of 10-12 stores, exceeding 30 million dollars in volume Regional Business Impact Leader/Market Localization Leader, 01/2021 – 02/2024

• Field liaison to influence company vision through Home Office and Store level partnerships

• Communicate with Cross Functional Teams to align on strategy and execution of key company initiatives

• Regional education of Business Acuity, Selling Model, Operational Processes, Supply Chain/Inventory Management and Floorset lifecycle

• Effective use of Merchandise/Inventory Strategies, flow and instock positioning to drive incremental volume. Strong focus on balancing inventory to minimize risk, while maximizing profit through Right Product, Right Place, Right Time

• Analysis of business trends on a Micro and Macro level to plan and influence Sales forecasts, Merchandise Plans and Inventory levels down to the store level

• Assist inventory planning team to establish localized assortments by Market/Store influencing complete product life cycle

• Advisor to Field Leadership to effectively communicate feedback on Talent, current Business Forecasts/Impacts, Workforce Management and awareness of current trends and forward thinking for business needs

• Support Field Partners with the training of District/Store Forecasting Tools and P&L accountability to drive profitability

• Partnership with Finance Team for detailed review of yearly Sales Targets, Monthly Bonus, Contest Goals and Labor Management based on current business trends and detailed anecdotal feedback

• Impact growth across all levels of Field Leadership as it pertains to Scheduling practices and Payroll Management through use of Regional Business Impact Leaders tools and company initiatives and resources to support financial guidelines.

• Achieved AEO Real Deal Award – Nov 2023

District Manager, 02/2008 - 01/2021

Aerie by American Eagle Outfitters

• District Leader of 10-28 stores, exceeding 50 million dollars in volume

• Successfully hired leadership teams for 30+ aerie stores

• Hired, trained and retained top talent within 7 states

• Achieved Top 10% highest results in 2009, 2010 and 2014 and was selected as a Gold & Diamond recipient

• Aerie DM Trainer

Field Recruiter/Operational Trainer, 05/2006 – 01/2008 Martin + Osa/AE Inc.

• Recruit, interview, and hired qualified candidates for store level positions

• Hired and trained 9 Store Directors, as well as 12-18 Associate/Assistant Managers

• Managed and responded to customer service website issues for stores

• Assisted in on-going operational and merchandise training for 9 M+O locations Merchandise Visual Manager, 10/1998 - 03/2000

Banana Republic Flagship MI /IL /NY /CA

EDUCATION

AA: 05/1994

SDSU – San Diego, CA

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