Remote Customer Service & Inventory Support

Roberta Moore

St Cloud, MN *****

Cell: 320-***-****

E-Mail: ************@*****.***

Summary

Skills

Merchandising

Shelving

Product identification

Storage organization

Experience

October 2019 to December 2019

Nahan Printing St Cloud, MN

Atlas Staffing

Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].

Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.

Lift 50 pounds boxes

Kept Work station clean.

June 2019 to October 2019

Executive Express Waite Park, MN

Customer Service Representative

Reviewed account and service histories to identify trends and issues. Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations. Call driver so they would be on time so customer can make it to their destination. Kept Lobby Clean.

November 2018 to June 2019

Bluestem Brands Inc. St Cloud, MN

Kelly Serice

. Answer incoming calls

. Assist customers with their orders

. Took payments from customers for billing on their account September 2015 to November 2018

Fulfillment Distribution Center St Cloud, MN

Floater

Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.

Prepared products for sales floor by adding tags and readying pallets or restocking. Verified invoices against delivered merchandise to check shipment accuracy. Wrote daily vessel reports and updated logs, detailing any issues and remediation efforts. Education and Training

June 1990 South High School Minneapolis, MN

High School Diploma

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