Administrative & Customer Support Clerk
Resume:
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EXPERIENCE
**** – PRESENT
Filing Clerk, Administrative & Reception Support COST CLUB LTD
(21 Orange Street, Downtown, Kingston)
Ensured accurate recordkeeping and easy retrieval of supplier invoices.
Reconciled pharmacy payments for NHF, Sagicor, and Guardian Life by verifying physical records against system transactions.
Managed a high volume of incoming calls, providing information and directing inquiries to the appropriate departments.
Logged, tracked, and distributed customer cheques while maintaining accurate financial and administrative records.
Provided professional front-desk customer service, assisting clients with inquiries and ensuring a positive experience.
Supported daily administrative operations by maintaining organized documentation and assisting with office tasks.
2018–2020
Caregiver HOME CARE
(21 Orange Street, Downtown, Kingston)
Provided attentive personal care by assisting patients with feeding, hygiene, and daily living activities to ensure comfort and well-being.
Administered and monitored medications according to prescribed schedules to maintain proper patient care.
Assisted patients with safe mobility, including transfers between bed, wheelchair, and bathroom.
Supported patients in maintaining appropriate physical movement and activity levels as recommended for their care. A motivated and personable individual with strong communication and teamwork skills. Eager to contribute to a positive work environment while learning and developing new abilities. A team player seeking an opportunity to grow professionally while supporting company goals, exemplifying integrity and determination
SHANIKA PARISH-LAIDLEY
Lot 434 7th Street,
8 West Greater
Portmore P.O. Box 0
Shanikaparish25
@gmail.com
EDUCATION
2026-2027 (PENDING)
Certification in Business Administration ROCKFORT VOCATIONAL TRAINING
(203 Windward Rd, Kingston, Jamaica)
Coursework includes business operations, administration, customer service, and financial recordkeeping.
2022-2023
Faith Temple Vocational Training Institution HOME CARE
(Bayside Portmore. St. Catherine, Jamaica)
Provided attentive personal care by assisting patients with feeding, hygiene, and daily living activities to ensure comfort and well-being.
2002-2007
High School Diploma HAILE SELASSIE HIGH SCHOOL
(18-24 Payne Ave, Kingston)
Provided attentive personal care by assisting patients with feeding, hygiene, and daily living activities to ensure comfort and well-being
CERTIFICATIONS
Jamaica Red Cross
First Aid
Cardiopulmonary
Resuscitation (CPR)
NVQJ Level 2
Housekeeping Certificate
NVQJ Level 2
Allied Health Care
Certificate
(Practical Nursing)
Electronic Document
Preparation and
Management (EDPM)
Skills
Excel
Microsoft Word
Database
Quick Books
REFERENCES:
Ms. Angela James
Payroll Officer at Cost
Club Ltd
Contact this candidate