Construction & Real Estate Warranty Specialist

JEFFREY W. GEORGE 951-***-****

************@*****.***

Personal Profile:

A versatile and dedicated professional with a 25+ year track record of success within the general construction industry. Combining experience as a Realtor, Home Inspector, Customer Service Specialist, community leader, and U.S. Marine, I offer a unique blend of customer-centric focus, problem-solving skills, and leadership. Adept at delivering exceptional service, communicating effectively, and making data-informed decisions. Proficient in BuildPro/Warranty and Microsoft Office Suite. Personal History:

2022 – 2025 Taylor Morrison Corona, Ca

Community Warranty Manager

Conducted thorough evaluations of homeowner repair requests to accurately determine warrantable items, ensuring fair and efficient resolution.

Managed the full lifecycle of warranty repairs, from processing work orders

(written/electronic/verbal) to completing hands-on repairs in carpentry, drywall, texture, and painting.

Effectively scheduled and supervised subcontractors for specialized repairs, ensuring timely completion and quality workmanship.

Maintained strict adherence to company compliance standards and contractor obligations, certifying all completed warranty work.

Developed and fostered positive relationships with both subcontractors and homeowners, ensuring clear communication and customer satisfaction.

Proactively followed up with homeowners to address concerns, resolve issues, and ensure a positive service experience.

Accurately processed charge-back documentation and invoices, maintaining meticulous records and financial accountability.

Operated with a high degree of professionalism and ethical conduct, contributing to the company's reputation and profitability.

2014 – 2022 Keller Williams Realty Corona, Ca

California Real Estate License: 02004417

Delivered exceptional customer service and built strong client trust throughout the entire real estate sales process. Managed all stages of transactions, from lead generation and property showings to contract negotiation and closing. Maintained consistent communication with clients, providing expert guidance and ensuring a seamless experience. Utilized a deep understanding of construction and real estate to address client needs and facilitate successful outcomes.

2014 – 2018 Lowes Home Improvement Corona, Ca

PSI – Product Sales Specialist.

Provided comprehensive support and consultation for interior remodel projects, serving as the primary point of contact for customer and contractor issues at Lowe's. Delivered exceptional customer service by resolving problems effectively and ensuring project satisfaction. Collaborated on project design, JEFFREY W. GEORGE 951-***-****

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planning, and management, adhering to established guidelines. Effectively managing multiple projects, prioritizing tasks and meeting deadlines in a fast-paced environment. 2006 – 2022 Superior Quality Inspections Murrieta, Ca Residential and Commercial Construction Property Inspections: Certified Senior Home Inspector: CREIA, NAHI

Conducted 4,000+ detailed property inspections in Southern California, prioritizing thoroughness and accuracy. Committed to providing outstanding customer service, resulting in a robust referral network and client satisfaction.

2004 – 2013 Superior Quality Construction Murrieta, Ca General Contractor (Owner/Founder) – Residential and Commercial Construction: NOTE: Company was sold/merged in late 2013

As Owner/Operator of Superior Quality Construction (SQC), I provided comprehensive general contracting services for diverse commercial and residential projects. Successfully managed all phases of construction, including interior and exterior remodeling, new construction, building alterations, and tenant improvements, delivering over $10 million in project value. Oversaw project progress, ensuring compliance with engineering and architectural plans, specifications, and schedules. Implemented rigorous cost control measures to maintain project budgets. Epicor Corporation Irvine, Ca

Director / VP Marketing & Business Development

Software products included: CRM, HR, ERP, Manufacturing, eCommerce, etc. Senior Management Responsibility for Marketing and Business Development. Responsible for managing over 30 employees, running multi-million dollar projects and million dollar budgets. Developing long- term relationships and negotiating, large multi-vendor contracts. These large projects required multiple vendors working as a team to deliver quality products on time and within budget. Manage multi-level marketing projects and sales activities for several product lines. United State Marine Corp Camp Pendleton & El Toro, Ca 1st Battalion, 7th Marines, 3rd Reconnaissance Battalion Most of my time was spent here in Southern California working in Logistics, Data Analysis and Intelligence gathering.

JEFFREY W. GEORGE 951-***-****

************@*****.***

Personal Data:

https://www.facebook.com/JeffWGeorge

https://www.linkedin.com/in/jeffwgeorge/

Cal State Long Beach

University of Phoenix - BS/BM

Member – Citizens’ Oversite Committee – Lake Elsinore Unified School District Member – Corona, Wildomar and Lake Elsinore CERT

Member – Riverside County, California Disaster Corps CPR/First Aid/EMT Certified

Past Member, Director and Chairman – Lake Elsinore & Wildomar Chamber of Commerce Past Member – Southwest California Legislative Council Past Member/Vice Commander – Lake Elsinore Marine Search and Rescue (LEMSAR) Past President/Director – Elsinore Water District

Past Director – Riverside County EDA/RDA Lakeland Village/Wildomar PAC – 6 Years Served on Multiple Ad-Hoc Committees:

Ground Water Advisory Committee – EVMWD – 8 Years

Riverside County Transportation Advisory Committee (RCTC) – Supervisor Bob Buster – 6 Years Past President/Director – Elsinore Valley Water and Sewer Facilities Corporation Past Director – United Way of Orange County

Past President – 3 Youth Sports Organizations, Little League, Basketball, Soccer Past Youth Coach – 15+ Years

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