Bilingual Front Desk and Dental Assistant

VALENTINA MEXHUANI

PROFILE

Responsible and dependable individual with strong observational skills and a solid ability to remain alert and detail-oriented in fast-paced environments. Bilingual and CPR certified, with strong teamwork, communication, and a service-oriented mindset. Committed to maintaining safety, following procedures, and supporting a secure and professional environment.

FRONT DESK RECEPTIONIST, AAMC, ANNAPOLIS MD 2023-2024 Worked as a Front Desk Receptionist at Anne Arundel Medical Center from 2023 to 2024, where I greeted and assisted patients and visitors in a professional and compassionate manner. Responsibilities included managing patient check-in and check-out, answering phone calls, scheduling appointments, and updating patient information in computer systems. I maintained patient confidentiality at all times in accordance with HIPAA guidelines and worked closely with medical staff to ensure efficient patient flow. I also handled multiple tasks in a fast-paced hospital environment while maintaining a calm, organized, and professional attitude. DENTAL ASSISTANT, MORABITO FAMILY DENTAL, ANNAPOLIS MD — 2024-2025 Worked as a Dental Assistant from 2024 to 2025, where I supported the dental team in providing patient care and maintaining an efficient clinical environment. Responsibilities included preparing treatment rooms, assisting the dentist during procedures, sterilizing and organizing instruments, and ensuring all equipment met proper safety and hygiene standards. I also helped patients feel comfortable by explaining basic procedures, taking vital information, and providing support before and after treatments. In addition, I maintained accurate records, followed infection control protocols, and worked closely with the team to ensure smooth daily operations in a fast-paced dental setting.

RECRUIT OFFICER, ANNE ARUNDEL COUNTY POLICE, — 2025-2026 I Completed a 9-week Recruit Officer Academy, where I received foundational training in law enforcement procedures, safety protocols, and professional conduct. Training included physical conditioning, defensive tactics, report writing, communication skills, and instruction on laws, ethics, and emergency response procedures. I developed strong discipline, attention to detail, and the ability to remain calm under pressure while working effectively as part of a team. The academy emphasized accountability, professionalism, and maintaining safety in high-stress situations.

EDUCATION

• Annapolis High School, Annapolis, MD

High School Diploma, 2021

• Anne Arundel Community College, Arnold, MD

Completed coursework in Radiology and Dental Health Studies (2 years) SKILLS

• Strong communication and active listening skills with clients

• Professional and welcoming demeanor in customer-facing environments

• Highly organized with ability to multitask in fast-paced settings

• Compassionate, empathetic, and team-oriented approach to client care

• Proficient in basic computer systems and data entry 700 Americana Dr Apt 37 Annapolis MD 21403 443-***-**** *****************@******.***

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