Technical Product Manager & Delivery Strategist

NIDHI BARNWAL

Technical Product Manager Project Management & BA Expert

+91-964******* linkedin.com/in/nidhi-barnwal-06934874 *****.********@*****.*** PROFILE

Technical Product Leader with 7 years of IT experience, specializing in end-to-end product ownership and multi-platform delivery. Proven track record of scaling roadmap predictability from a 29% baseline to a sustained 90%+ for cross-functional teams of 100+ members. Expert in bridging technical architecture with business strategy to deliver client-validated, launch-ready ecosystems.

TECHNICAL SKILLS

● AI Strategy & Enablement: Initiative lead for GitHub Copilot (Code flow automation) and Claude (AI-assisted requirement writing).

● Product Management Tools: Jira, Microsoft Excel, Balsamiq, draw.io, Figma.

● Quality & Technical Design: Initiative lead for Appium & Selenium (Automated testing for Web, iOS, and Android); Postman, MATLAB.

● Enterprise Architecture: SAP, Identity Management (IDM), Workday, Active Directory, Citrix, Power-term, Putty, BMC Remedy, ServiceNow, JQL.

● Methodologies: SDLC, STLC, Agile, Hybrid, Waterfall.

● Domain Expertise: HealthCare, E-commerce, Fintech, Retail Tech (Loblaw). PROFESSIONAL EXPERIENCE

PaySecure Technical Product Leader (Project Manager) Jaipur, India Sept 2025 – Present

● Productivity Turnaround & Governance: Orchestrated a complete overhaul of the product delivery framework for a 100-member cross-functional team by implementing a centralized Jira roadmap and mandatory estimation protocols. This initiative transformed development predictability, driving the sprint completion ratio from a 29% baseline to a sustained 90%+.

● Stakeholder & Lifecycle Management: Serve as the primary liaison between technical teams and organizational stakeholders to ensure the SDLC remains aligned with long-term business objectives and user needs.

● Organizational Alignment: Initiated and led strategic process improvements across Tech, HR, and Onboarding departments to synchronize workflows and ensure all teams remain aligned on product delivery goals.

● Process Standardization: Established cross-departmental onboarding and exit protocols to ensure operational consistency and team alignment across the organization. LMD Consulting India Pvt. Ltd. Project Manager / Senior Business Analyst Jaipur, India July 2021 – August 2025

● Strategic Delivery ("CEO of Projects"): Recognized and referred to as the "CEO of Projects" at LMD for spearheading the planning, execution, and delivery of multiple technical projects concurrently, while maintaining total accountability for scope, budget, and timelines.

● AI Strategy & Enablement: Spearheaded the initiative to integrate GitHub Copilot for code flow automation and Claude for AI-assisted requirement writing, significantly accelerating the SDLC.

● End-to-End Product Ownership: Served as the primary lead for all post-sales project lifecycles, maintaining total accountability for requirement analysis, scope change management, and final implementation.

● User-Centric Design: Partnered closely with designers using Balsamiq and Figma to ensure every screen and user flow was aligned with functional requirements and user-friendliness.

● Requirement & Lifecycle Management: Streamlined project lifecycle management, implementing robust processes to document and track requirements, aligning with stakeholder and user expectations.

● Feasibility & Estimation: Performed precise time and cost estimations, conducting feasibility analyses to drive informed decision-making and project success.

● Team Leadership & Mentorship: Managed cross-functional engineering and QA teams while simultaneously training and onboarding new Business Analysts. Key Projects at LMD Consulting:

● Wellbux: Directed the development of a wellness platform promoting healthy habits. Integrated a cryptocurrency-like reward system (non-crypto backend) to enhance user engagement.

● Health Fairs Plus: Managed an event management system connecting corporate employees with health professionals, optimizing coordination for proactive health initiatives.

● Employee Wellness Hub: Supported and maintained a user-centric health app to manage employee wellness habits and drive adoption within corporate programs. Cognizant Technology Solutions Senior System Engineer Chennai, India March 2017 – April 2019

● Enterprise Systems Management: Managed critical incidents and requests across SAP, IDM, Workday, and Active Directory based on urgency and impact metrics.

● Service Governance & SLA Compliance: Directed Service Governance by auditing incident lifecycles to ensure 100% SLA compliance and alignment with client expectations.

● Process Automation: Enabled auto-ticket routing for common issues in ServiceNow to reduce incident queue influx.

● Stakeholder Reporting: Conducted weekly client calls on SLA metrics; served as the SPOC for training new joiners.

Capgemini India Pvt. Ltd. Software Engineer

Pune, India September 2016 – December 2016

● Technical Training: Professionally trained in Java, Advanced Java, JavaScript, JSP/Servlets, and HTML.

Indian Space Research Organization (ISRO), SAC Trainee June 2015 – September 2015

● Advanced Technical Research: Conducted an in-depth study and design of optimum LC filters for BLDC motor drives.

● Scientific Modeling: Developed high-fidelity filter models and simulated BLDC motor drive loads using MATLAB.

EDUCATION

● Bachelor of Technology (B.Tech) in Electronics & Communication Engineering

(ECE) JECRC July 2016

CERTIFICATIONS & ACCOMPLISHMENTS

● Certifications: Project Management, Scrum Master, ITIL V3, Six Sigma Yellow Belt.

● Professional Credits: Business Analysis (LinkedIn - IIBA & PMI Endorsed).

● Awards: Recognized as "Best Employee of the Month" and "Best Newcomer" multiple times at Cognizant.

● Client Appreciation: Received multiple client appreciations for achieving critical milestones and successful product demos at LMD.

● Public Recognition: Selected as Brand Ambassador to work with the Election Commission of India, 2014.

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