Customer Service & Retail Sales Professional

Christiana Whyee

Brooklyn Park, MN ***** +1-763-***-**** *****************@*****.***

Professional Summary

High school graduate and customer-focused professional with experience in fast-paced retail and service environments. Previously worked at Bruegger’s Bagels providing friendly customer service, managing orders, and maintaining a clean and efficient workspace. Currently employed at T-Mobile, assisting customers with devices, plans, sales, and problem- solving while building strong communication and relationship skills. Reliable, quick to learn, and dedicated to creating positive customer experiences. Interested in growing in leasing, property management, and customer relations. Work Experience

T-Mobile Sales Representative

T-Mobile Brooklyn Park, MN

July 2025 to Present

Assist customers with device troubleshooting, phone upgrades, and plan changes.

• Explain products and promotions in a clear and friendly way.

• Meet sales goals by recommending the best options for each customer.

• Handle payments, account updates, and customer questions.

• Provide fast, professional service in a busy environment. Team Member

Bruegger's Bagels Plymouth, MN

February 2023 to October 2023

Prepared food orders quickly and accurately.

• Provided friendly customer service at the counter and drive-thru.

• Maintained a clean and organized workspace.

• Handled cash register transactions and packaged orders.

• Followed safety and food-handling guidelines during shifts. Education

High school diploma

Park Center Ib World School

November 2021 to June 2025

Skills

Multitasking Direct sales Customer engagement Regulatory compliance Teamwork Field sales Ability to motivate B2B Regulatory compliance management Customer service Retail sales Interpersonal skills Client relationship development Prospecting Achieving sales targets Closing sales Interpersonal communication System troubleshooting Enterprise sales Leadership development Outbound calling Attention to detail Outside sales Leadership Marketing Phone communication Jewelry sales B2B sales Client relationship management Hospitality Microsoft Office Organizational skills Account management Problem-solving Bartending Microsoft Excel Fair Housing regulations Computer skills Sales Customer communication Awards

Achievement & awards

November 2025

Recognized with three T-Mobile Performance Rewards for delivering excellent customer service, meeting sales goals, and consistently providing positive experiences to every customer.

• Earned awards by helping customers find the right plans and devices, maintaining strong product knowledge, and contributing to store success.

Certifications and Licenses

Driver's License

Rliable transportation

Additional Information

Authorized to work in the US for any employer

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