Human Resources

Professional Summary

Work Experience

PAMELA SHERRY

El Reno, OK 73036 501-***-**** 501-***-**** *************@*****.*** Dynamic HR professional with a proven track record at Western Flyer Express, skilled in optimizing benefit plans and improving employee engagement. Successfully integrated policies and enhanced performance management processes, fostering a collaborative environment. Adept at managing employee relations and recommending strategic policy improvements to meet organizational goals.

HR Business Partner I 08/2025 to 11/2025

Cimarron Trailers

Created and posted new position internal and external. Conducted all company on-boarding process including and coordinating post-offer Pre-employment background checks and drug test and physicals. Conducted HR's part of New Hire Orientation

Implemented cultural standards into HR practices, procedures and policies. Provided advice and assistance on performance management and employee relations.

Collaborated with both manager and employees to handle questions and resolve work-related issues.

Recommended policy and training changes to keep employees current with new strategies and requirements.

Oversaw consistent and fair discipline of company employees, including performance improvement strategies and staff terminations.

Liaised with employees and insurance providers, resolving issues with benefits and promoting effective utilization of plans.

Conducted investigations regarding employee harassment allegations and complaints.

Premium Accounting Clerk I 07/2024 to 07/2025

Globe Life

Scanned checks and invoices into company's document system. Verified and posted account transactions in general ledger to record purchases and sales.

Posted payments and credits to customer accounts to update operating balances. Assisted accounts payable and accounts receivable with invoice processing, reconciling payments, and maintaining accurate records. Utilized spreadsheet software for data analysis, reporting, and reconciliation. HR Generalist 02/2020 to 12/2023

Western Flyer Express

Performed a variety of clerical, technical, administrative and office support duties in support of HR Manager

Performed customers and employee relations functions by answering employee questions, responding to employment verification requests, salary and benefits surveys, and other requests for information.

Assisted in the administration of benefits programs such as life, health, dental and disability insurance, retirement plans, paid time off, leave of absence, and employee assistance programs.

Data entry and employee data maintenance.

Processed personnel action forms and maintained personnel records. Conducted all company on-boarding process including and coordinating post-offer Pre-employment background checks and drug test.

Interpreted and explained inquiries regarding human resources policies, procedures, laws, standards, or regulations.

Served as a link between management and employees by handling questions, interpreting and helping resolve work-related concerns. Handled unemployment claims.

Oversaw exit interview process and review data as necessary. Provided process recommendations as necessary.

Monitored and evaluated headcount, turnover and other relevant HR metrics Assisted with LOA and FMLA

Attended to other duties as assigned.

HR Coordinator/Recruiter 03/2017 to 01/2020

National Litigation Law Group

Served as HR point-of-contact for 226 employees

Directed day-to-day operations of the HR department. Served as direct and sole support to HR Director.

Coordinated calendars of six (6) departments for directors and managers. Provided daily company-wide out-of-office/attendance report. Consolidated talent acquisition and recruiting functions for all departments. TA and recruiting functions included candidate marketing, sourcing and selection, initial phone screens and preliminary interviews.

Prepared on boarding and orientation for all company new hires. Created and maintained employee files from new hire creation through termination. Completed all employee verifications and responds to majority of all HR questions and requests.

Maintained employee portal and team webpage on company website. Managed employee milestones and awards (birthdays, anniversaries, Employee of the Month/Quarter/Year).

Assisted with payroll, benefits and compensation.

Interpreted and communicated human resource policies, procedures, and programs. Advised on benefits administration eligibility, open enrollment processes and billing practices.

HSE Safety Coordinator 03/2013 to 07/2016

Seventy-Seven Energy

Received and directed customers, employees and general public. Received and directed incoming phone calls.

Received and directed USPS, UPS and Fed-Ex.

Distributed ON-Call-List.

Ordered and distributed office & kitchen supplies. Conducted various duties for HR, Fleet & Accounts Payable. New Hire Folders & Paperwork.

Date Entry Work Orders.

Data Entry Purchase Order.

Maintained bonus database & issued reports.

Maintained record of issued FR clothing.

Maintained training documentation.

Maintained & ordered all supplies for the office.

Ordered, sorted and issued FR clothing for all oilfield employees. Helped HR recruit oilfield workers for all positions. Set-up health screenings.

Assisted completing I9 paperwork.

Assisted with all interviews.

Assisted with all trainings.

Made all training manuals & hiring packets.

Monitored rigs with the safety coaches.

Skills

Summary Of Software Experience

Set-up award dinners for the rigs that hit their milestone. Booked hotels & flights.

Ordered milestone awards.

Ordered services awards (1,5,10,20 years).

Oriented new employees to ideal health and safety practices with targeted training strategies.

Optimizing benefit plans Integrating policies

Conducting employee surveys Managing employee relations Improving compensation plans Improving employee engagement Recommending policy improvements Reviewing compliance Policy implementation

Microsoft 360 SuiteSAP SoftwareMicrosoft Office SuiteOne DriveOne NoteMS Power PointMS ExcelMS WordShare PointAS400TEAM Professional Services (Drug Test & Background)DynaFileTLM (Time System)VIBE (Payroll System)Applicant ProE-VerifySmartBen

(Benefit System)Principal (401K System)TenStreetMS TeamsSessionsMainframeOnBase Hyland Unity ClientLexis Nexis AccurintOracleE-Service CenterZoomKeeperADPWhatsAppVirtual KeypadAuthenticator LockedKeypointSAFER Web (Safety and Fitness Electronic Records System) Federal Motor Carrier Safety Administration

Contact this candidate