Behavioral Health Operations and Clinical Leadership

Xavier Mims

Conroe, TX ***** +1-936-***-**** **************@*****.***

Professional Summary

Goal driven professional with extensive experience in mental health, behavioral support, and clinical healthcare services, committed to delivering effective leadership, structured planning, and coordinated care across diverse populations. Beginning my career in retail, stocking, inventory, and customer service, I developed a strong foundation in reliability, communication, and operational efficiency. Over the past 19 years, along with 10 plus years of project management- related experience, I have advanced into the fields of mental health and behavioral healthcare, working with individuals who are neurotypical, incarcerated, or intellectually disabled, while maintaining strict adherence to HIPAA regulations and ethical standards.

With six years of supervisory experience in clinical and community based settings, I have trained and guided interdisciplinary teams, evaluated staff performance, provided constructive feedback, and supported program implementation for children, adults, and families. My responsibilities have included behavioral and psycho analytic tasks, data charting, interdisciplinary project coordination, consumer rights advocacy, and the application of behavioral modification strategies. I have also provided therapeutic interventions to individuals under parole supervision and to incarcerated offenders participating in academic and vocational programs. My career has strengthened my understanding of community health needs, behavioral health support systems, and the importance of fostering trust, integrity, and empowerment among consumers and their support networks. I am deeply committed to promoting well being, resilience, and positive outcomes for those I serve. In alignment with my dedication to service, leadership, and structured mission focused work, I am pursuing the opportunity to serve as a U.S. Army Reserve Officer. I aim to contribute my behavioral health expertise, disciplined work ethic, and leadership experience to support the Army’s mission and uphold the values of duty, respect, and selfless service.

Willing to relocate: Anywhere

Work Experience

Mental Health Clinician - Self-Harm Prevention

University of Texas Medical Branch Woodville, TX February 2025 to Present

Contacting and assessing offenders, providing effective counseling services (individual/group), collaborating with all professional health care service workers and security officials on an interdisciplinary scale, implementing preventative measures to combat episodes of self-harm, ensuring patients are adhering to treatment compliance and guidelines. Implemented procedures for clinical documentation, admissions, treatment. Led site readiness for inspections, including organizing surveys, drafting corrective action plans, and monitoring follow-through. Facilitated internal audits, emergency drills, and quality assurance initiatives to ensure ongoing compliance. Provided coaching on compliance best practices and conducted investigations into compliance-related concerns. Applied agile-aligned practices that streamline clinical documentation.

Mental Health/Behavioral Health Case Manager

UTMB Woodville, TX

March 2018 to Present

Job responsibilities include crisis management and intervention, collaboration with security personnel to ensure safety, privacy, and protection of offenders, obligated to HIPAA laws and knowledge, facilitate direct inpatient care procedures, commit to accuracy of documentation. Monitoring and addressing treatment compliance to aid progress towards recovery, restraint specialist, collaborating with law enforcement, supportive housing and employment services. Assessed patients' memory, judgement, orientation, and insight. coordinated cross functional tasks, monitored follow through completions. Inputting/Reviewing/addressing numerical informational data to remain on pace with providing sufficient healthcare services. Working with patients who demonstrate an array of mental health deficits relating to low- functioning qualities, dementia, and other psychotic features. Conducting risk management procedures for identifying pre-existing factors leading to client safety to prevent serious harm or injury to clients. Designing and executing plans to resolve complex circumstances that may threaten the safety of each client. Data analytics include data storing techniques such as the Key Performance Indicator (KPI) systems to measure, store, and address highlights in numerical information tallied throughout a set period. Using compliance rating platforms to measure percentage rates for routine plan applications.

Sanitation Technician

QSI/Pilgrim Pride Lufkin, TX

October 2023 to December 2023

Utilized water pressure tool to decontaminate and clean machines Mental Health Case Manager

The Burke

April 2016 to February 2018

Job responsibilities involved developing positive behavioral support plans to aid progress towards treatment, restraint specialist, collaborating with law enforcement, supportive housing and employment services. Community-based intervention services and support for clients and stakeholders involved with client progression-criteria. Designing and executing plans to resolve complex circumstances that may threaten the safety of each client. Monitoring progression rates by utilizing data analytics to remain compliant with set plan criteria. Behavioral Health/Quality Assurance

Lufkin State Supported Living Center

August 2009 to March 2016

• Job Requirements consisted of 4 years of supervisory experience geared toward training employees on interdisciplinary program implementation to provide substantial healthcare and behavioral health support, developing mental health support plans for intellectually disabled individuals, restraint monitor, crisis intervention/managing workplace orientation, in-servicing staff on behavior supports plans developed for different individuals, conducted behavior health assessments for determining functions of problem behaviors. Collaborating with medical practices to ensure physical and psychological well-being. Designing and executing plans to resolve complex circumstances that may threaten the safety of each client. Experience with data charting, presentation of data visualization, and implementing strategic data management skills consisting of collecting, storing, and security private information. Utilizing data analysis strategies to record progressive and regression rates to induct complex initiatives to resolve themes in root cause analyses. Charting and storing information data to monitor progress of services implemented. Collaborated with training and recruiting teams to ensure staff qualifications and training met regulatory standards. Provided coaching to staff on treatment plan adherence guidelines. Tracking and monitoring progress within behavioral plan applications. Conducted assessments to reiterate successful plans or implement modifications to behavioral health procedures. Youth Support Specialist

Bayou Rapides Rehab Pineville, LA

January 2007 to May 2009

Job Objectives included working and mentoring children diagnosed with severe psychological disorders, Restraint/Crisis intervention, traveled, communicated with family and worked with law enforcement, documentation. Internship experience with this company during 2007 Education

Google Project Management Professional Certification (Online Course) Coursera Remote

March 2026 to May 2026

Forensic Psychology (Doctorate of Philosophy)

Walden University Remote

December 2012 to February 2021

Psychology (Master of Science)

University of Phoenix

May 2008 to November 2010

Psychology (Bachelor of Arts)

Louisiana College

August 2003 to December 2007

Diploma

Lufkin High School

August 1999 to May 2003

Master's degree

Doctoral degree in psychology

Skills

Part-time healthcare role Early intervention Scrum framework (related practices) Records management Rehabilitation center Safety plans Telehealth therapy Microsoft Word Psychiatric care Case Management Crisis Management Forecasting Social sciences research Crisis intervention Project leadership Supervising experience Meeting facilitation Teaching Treatment planning Risk management Marketing Ethernet Trauma-informed therapy Leadership Customer relationship management Phone communication Word processing Time management Medicare Care plans Scrum or treatment coaching Harm reduction Microsoft Outlook Hand tools Data analytics Customer engagement Clinical documentation Budgeting Mental health counseling Resident's rights Treatment plan development Negotiation Technical Proficiency Team management Agile Behavioral Therapy Working with families Continuous improvement Microsoft Excel Motivational interviewing Stakeholder management Kanban Copywriting Communication skills Patient observation Report writing Customer service Cross-functional communication Mechanical knowledge Customer relationship building Organizational skills Computer literacy Power tools Research report preparation Clinic Behavioral data analysis Computer operation Sales Regulatory compliance First aid Behavior intervention Statistical analysis Project documentation Health coaching Conflict management Hospitality University experience Video conferences (communication methods) Office experience Mental health and behavioral care Construction Microsoft Powerpoint State healthcare regulations Individual / Group Counseling Web accessibility Program management Special education Acute care Data interpretation Data management Behavioral health Collaboration with product development teams Patient monitoring Accounting Typing Call center experience Process improvement Cross-functional team management Managing projects Data-driven decision making Working with people with developmental disabilities Psychiatry Healthcare team management Maintaining patient confidentiality Behavior management Windows EHR systems Experience with individuals with mental health conditions Project risk management Crisis intervention counseling Telehealth experience Productivity software Electronic health records (EHR) management Clinical research Computer skills Client interaction via phone calls Achieving HIPAA compliance - Largest yearly HIPAA compliance rate achieved (More than 95%) Addiction counseling Analysis skills Microsoft Access Cleaning Telehealth platforms Project management Public health Data entry Task implementation related to Sprint Planning Customer interaction during outreach Decision making Documentation review Recruiting Journalism

Languages

English

Certifications and Licenses

Professional Scrum Master I certification

Professional Scrum Master I (PSM I) - June 2026

Google Project Management Professional Certification May 2026 to Present

Acquired educational knowledge in Agile, scrum, waterfall, SMART, Kanban, created a portfolio project to enhance hands- on experience with working with Project Management related tasks. Google Project Management Professional Certificate - Completed May 2026 Certified Scrum Master

June 2026 to June 2028

BLS Certification

First Aid Certification

QMHP Certification

CPR Certification

Additional Information

Authorized to work in the US for any employer

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