Administrative Operations & Accounts Receivable Coordinator

CAITLIN HILL

Wall Township, NJ • 732-***-**** • ************@*****.***

PROFESSIONAL SUMMARY

Administrative and operations professional with 10+ years of experience supporting client service, billing operations, records management, and cross-functional coordination in fast-paced environments. Proven ability to manage multiple priorities, maintain accurate documentation, resolve issues efficiently, and provide exceptional support to clients and internal teams. Recognized for strong organization, attention to detail, and a proactive approach to problem-solving.

CORE SKILLS

Administrative Support • Operations Coordination • Client Relations • Workflow Management • Records Management • Data Entry & Verification • Document Preparation • Process Improvement • Problem Resolution • Inbox Management • Cross-Functional Communication • Microsoft Office Suite • Time Management • Attention to Detail

PROFESSIONAL EXPERIENCE

Four Winds Capital Group Red Bank, NJ

Accounts Receivable & Administrative Coordinator Aug 2015 – Nov 2025

• Processed 100–150 client invoices daily while maintaining a high level of accuracy and compliance with company standards.

• Served as a primary point of contact for client inquiries, resolving issues and coordinating with internal departments to ensure timely solutions.

• Managed multiple workflows simultaneously, prioritizing tasks and meeting deadlines in a fast-paced business environment.

• Maintained detailed client and financial records, ensuring accurate documentation and efficient information retrieval.

• Conducted quality reviews of invoices, payment records, and account information to identify discrepancies and maintain data integrity.

• Monitored shared inboxes and coordinated communication between clients and internal teams to support daily operations.

• Assisted with collections activities, payment tracking, and follow-up communications while maintaining positive client relationships.

RESA Housing Barcelona, Spain

International Marketing Intern Jun 2014 – Jul 2014

• Coordinated communication between customers and internal teams to support daily business operations.

• Managed inquiries, organized information, and ensured timely responses across multiple communication channels.

• Supported administrative and marketing initiatives while meeting established deadlines. WPRI Channel 12 News East Providence, RI

Digital Intern Jan 2013 – May 2014

• Researched, wrote, and edited digital content while supporting daily newsroom operations.

• Collaborated with cross-functional teams to ensure accurate and timely publication of content.

• Assisted with scheduling priorities and workflow coordination in a deadline-driven environment. EDUCATION

Bachelor of Arts, Communication Studies — University of Rhode Island, Kingston, RI Minor: Writing & Rhetoric

ADDITIONAL INFORMATION

Technology: Microsoft Excel, Microsoft Word, Microsoft Outlook, Cadence, ConnectOne Banking System, Internal Database & Workflow Management Systems

Languages: Spanish (Limited Working Proficiency)