Dedicated Cleaning & Retail Operations Assistant
Resume:
Holly Kujala
Ready for an Exciting Opportunity
Denmark, WI 54208
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Hardware Hank-Denmark, WI
October 2024 to Present
• Assisted in the management of daily operations, ensuring smooth and efficient workflow
• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
• Collaborated with marketing department on promotional activities to drive foot traffic and increase sales revenue by XX%
• Coordinated special events or promotions within budget constraints while exceeding customer expectations
• Implemented customer loyalty programs resulting in a XX% increase in repeat business
• Maintained a clean and organized work environment, adhering to sanitation guidelines for food safety compliance
• Assisted customers with inquiries or concerns regarding products/services while providing exceptional customer service experience
• Demonstrated strong leadership skills by motivating team members towards achieving individual/team targets/goals
Merchandiser/Cleaner
Shiftsmart-Escanaba, MI
January 2020 to March 2024
• Executed merchandising strategies to optimize product placement and drive sales
• Maintained accurate inventory levels by conducting regular stock checks and reconciling discrepancies
• Implemented planograms and ensured compliance with company standards for product presentation
• Built strong relationships with store personnel, providing ongoing support and addressing any merchandising issues or concerns
• Assisted in the development of promotional materials such as signage, displays, and product samples
• Developed creative solutions for out-of-stock situations by suggesting alternative products or coordinating timely restocks
• Increased sales by XX% through strategic placement of high-margin products at checkout counters
• Cleaned pumps add shine
• swept parking lots
• mopped the store
Retail Sales Merchandiser
Acosta-Escanaba, MI
February 2018 to December 2021
• Managed and maintained visual merchandising displays to enhance product visibility and drive sales
• Analyzed sales data and market trends to identify opportunities for increasing revenue and improving customer satisfaction
• Implemented inventory management system, resulting in a XX% reduction in stockouts and overstock situations
• Conducted regular store visits to ensure compliance with merchandising guidelines and brand standards
• Developed relationships with key accounts, leading to increased sales volume by XX%
• Created visually appealing displays that effectively showcased products' features and benefits
• Utilized planograms to optimize shelf space allocation based on product performance data analysis
• Assisted customers in selecting appropriate merchandise based on their needs, preferences, and budget constraints
• Implemented upselling techniques resulting in an increase of average transaction value by XX%
• Maintained accurate records of inventory levels using computerized systems
• Performed regular audits of inventory levels to identify discrepancies or potential issues
• Demonstrated extensive knowledge of products' features, specifications, pricing options, etc
• Provided exceptional customer service through active listening, empathy, patience, and problem- solving skills
• Conducted market research to identify emerging trends and competitor strategies
• Developed and maintained strong relationships with retail partners, ensuring optimal product placement and visibility
Education
licensed in Cosmetology
Paul Mitchell the School - Escanaba, MI
January 2012 to March 2014
Hair Stylist, Nails, Makeup Artist
BBA in Marketing
WMU - Kalamazoo, MI
March 1991 to April 1996
National honor role society.
Certificate in Respiratory Therapy
Concorde Career Istitute - Lauderhill, FL
Skills
• Product Demos
• Planograms
• Assistant Manager Experience
• Merchandising
• Upselling
• Sales
• Negotiation
• Retail Sales
• Store Management Experience
• Account Management
• Presentation Skills
• Data Analysis
• Marketing
• Hair Styling
• Commercial cleaning (7 years)
• self-motivated
• Customer service
• Makeup Application
Contact this candidate