Customer Service & Operations Supervisor

SHANNON SANTMYER

** **** ** ******** ** ***** · 716-***-****

************@*****.***

EXPERIENCE

RETIREMENT

CAREER BREAK

JAN 2017 - MAY 2026 · 9 YRS 5 MOS

NEW YORK, UNITED STATES

Took a career break to focus on my health and family, but i am now ready to re enter the work force

CUSTOMER SERVICE SPECIALIST

SPECTRUM · FULL-TIME

FEB 2016 - JAN 2017 · 1 YR

CHEEKTOWAGA, NEW YORK, UNITED STATES · ON-SITE

Worked as a video repair specialist assisting customers over the phone trouble shoot their video issues and worked towards solutions to restore services.

RETAIL ACCOUNT MANAGER/ PRODUCTION SUPERVISOR

Queen City Manufacturing · Full-time

Jun 2015 - Dec 2016 · 1 yr 7 mos

Kenmore, New York, United States · On-site

Process weekly orders for retail accounts, monitor inventory, ordering raw materials, coordinate production schedule, manage and coordinate production workers, oversee al areas of production, generate bills of lading for shipments, input production and shipping into quickbooks as well as any other duties necessary as a supervisor.

EDUCATION

HILBERT COLLEGE

CRIMINAL JUSTICE, CRIMINAL JUSTICE AND CORRECTIONS

AUG 1991 – APR 1992

Pursued a degree in criminal justice, and scored a 98 on the ASVAB. I accepted an assignment at the Eloy Detention Center prior to finishing my degree

Regents Diploma

Grade: 12

Activities and societies: Participated in Swimming and Bowling during school, while focusing on my studies to get into a good school

Finished high school at the top of my class with a regents diploma, and was accepted early into Hilbert college to further my education in my field of interest

SKILLS

payroll, accounts payable/ receivable, and Data entry., Logistics, Customs,I Have almost 30 years of experience in these areas, as well as a proficiency in Microsoft office, and have worked in supervision in these fields as well.

Contact this candidate