Customer Service & Data Entry Specialist

Courtney Person

Loganville, GA 470-***-**** ***************@*****.***

Professional Summary

Dedicated and customer-focused professional with experience in customer service, reception, and administrative support. Skilled in communicating effectively with customers, managing data entry tasks, processing paperwork, and maintaining organized records. Experienced working in fast-paced environments while providing excellent service and support. Passionate about helping customers, solving problems, and contributing to a positive workplace. Professional Experience

Receptionist / Data Entry Clerk – Stone Mountain Honda

• Greet customers and provide professional front-desk support.

• Answer and direct incoming phone calls while maintaining excellent customer service.

• Process, organize, and scan service department paperwork into company systems.

• Assist with warranty claims processing and other service-related documentation.

• Maintain accurate records and ensure all documents are properly filed.

• Support communication between customers, service advisors, and other departments. Crew Member – Chipotle Mexican Grill

• Delivered exceptional customer service in a fast-paced environment.

• Assisted customers with orders while ensuring a positive experience.

• Worked collaboratively with team members to maintain efficient operations.

• Handled transactions and maintained cleanliness and organization.

• Developed strong communication, multitasking, and problem-solving skills. Education

Bachelor's Degree in Forensic Science (In Progress) High School Diploma – Lithonia High School (Graduated 2024) Skills

Customer Service, Data Entry, Filing and Records Management, Phone Etiquette, Scheduling, Warranty Claims Processing, Administrative Support, Microsoft Office Suite, Communication Skills, Time Management, Multitasking, Teamwork, Problem Solving, Record Keeping

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