Customer Relations & Sales Professional

CHELSEA BOWDEN

Lake Elsinore, CA

Phone: 951-***-****

Email: ****************@*****.***

PROFESSIONAL SUMMARY

Customer-focused professional with experience in sales, client relations, customer service, appointment scheduling, and business operations. Entrepreneurial business owner with a proven ability to build rapport, identify customer needs, explain services, maintain client relationships, and work independently. Skilled in communication, problem solving, and managing multiple priorities in fast-paced environments.

CORE SKILLS

Customer Service • Sales • Client Relations • Lead Generation • Appointment Scheduling • Phone Support • Data Entry • Problem Solving • Time Management • CRM & Record Keeping • Microsoft Office • Remote Work • Social Media Marketing

PROFESSIONAL EXPERIENCE

Owner & Client Relations Specialist Prity Gyal Hair

2020 – Present

Manage client consultations and recommend services based on customer needs.

Schedule appointments, maintain customer records, and handle client communications.

Generate leads through social media marketing and referral programs.

Build strong customer relationships resulting in repeat business and referrals.

Process payments and maintain professional customer service standards.

Independent Delivery Driver Spark Driver Platform

2023 – Present

Provide excellent customer service while managing deliveries efficiently.

Utilize mobile technology and applications to coordinate daily operations.

Maintain accuracy and attention to detail when handling customer orders.

Demonstrate strong organizational and time-management skills.

Team Member Target

2018 – 2020

Assisted customers with product selection and store services.

Maintained a positive customer experience through effective communication.

Supported daily operations in a fast-paced retail environment.

Worked collaboratively with team members to meet performance goals.

EDUCATION

High School Diploma

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