Victor Ridley
Riverview, FL ***** +1-714-***-**** ******.******@*****.***
Professional Summary
I am looking for an exciting opportunity in a fast paced environment for an organization that rewards excellence and provides opportunity for advancement.
Willing to relocate to: Santa Ana, CA - Charlotte, NC - Dallas, TX Work Experience
Auditor
Amazon Warehouse Ruskin, FL
September 2022 to Present
I currently provide expertise in multiple roles, as needed, focusing mainly on internally auditing units on hand while problem-solving and making adjustments to inventory as needed. I currently work in an overnight capacity while remaining flexible to work different hours as requested by the organization to assist in any additional roles. Pricing Desk Analyst
New American Funding Remote
January 2020 to August 2022
I was responsible for maximizing company profit on each loan that was locked. I reviewed pricing requests for accuracy and profitability. I reviewed any changes requested and ensured the pricing was correctly updated accordingly. Loan Processor- Tampa, FL
USAA Tampa, FL
October 2016 to December 2019
Responsibilities:
I made welcome calls; gathered conditions from customers; completed member contacts every 3 business days; processed VA Jumbo loans; verified income and assets; scheduled closings and ensured closing date requested was met; ordered pay offs; ordered updated homeowners insurance; provided customer service. Loan Processor- Tampa, FL
Bank of America Tampa, FL
February 2016 to October 2016
Responsibilities:
I made welcome calls; gathered conditions from customers; completed member contacts every 3 business days; processed CONV loans; verified income and assets; scheduled closings and ensured closing date requested was met; ordered pay offs; ordered updated homeowners insurance; provided customer service. Lead Lock Desk Specialist- Irving, TX
Pacific Union Financial Irving, TX
November 2014 to December 2015
Responsibilities:
I calculated and locked in interest rates using various rate sheets and scenarios. I provided customer service and resolved any customer issues. I tested new operating systems for possible future implementation. Lead Lock Desk Specialist- Plano, TX
Capital One Home Loans Plano, TX
March 2012 to October 2014
Responsibilities:
I was responsible for making sure that my team met all daily tasks. I compiled, maintained and distributed multiple reports on a daily basis. I calculated and locked in interest rates using various rate sheets and scenarios. I provided customer service and resolved any customer issues. Lead Market Information Specialist
Bank of America Plano, TX
August 2007 to March 2012
Responsibilities:
I lead a team 5 associates and communicated any changes to corporate policy and procedures. I tracked the markets to determine if any intraday interest rate changes were required. I was responsible for communicating the various aspects of the corporate pricing policy to branches, provided internal customer service and resolved any internal customer issues. Secondary Marketing Specialist
Benchmark Mortgage Dallas, TX
March 2006 to August 2007
Responsibilities:
I was responsible for maximizing company profit on each loan that was locked. I was also responsible for customer satisfaction. I was also responsible for generating and distributing numerous rate sheets for each individual product or group of products.
Lock Desk Coordinator
Mortgage Investors Group Irvine, CA
July 2005 to March 2006
Responsibilities:
I was responsible for pricing scenarios and locking in interest rates for clients. I was also responsible for customer satisfaction and verifying that the customer received a lock confirmation in a timely manner. I calculated and locked interest rates with various investors.
Secondary Marketing
Franklin Financial Mission Viejo, CA
June 2004 to July 2005
Responsibilities:
I was responsible for maximizing company profit on each loan that was locked. I was also responsible for customer satisfaction. I was also responsible for generating and distributing numerous rate sheets for each individual product or group of products
Loan Coordinator II
Washington Mutual Irvine, CA
March 2003 to June 2004
Responsibilities:
I was a Pricing Specialist and I calculated and locked in interest rates using various rate sheets and scenarios. I was also responsible for ensuring customer satisfaction and answering any questions they may have had. Education
Finance (Bachelor's degree)
Tarleton State University Stephenville, TX
August 1996 to December 2000
Upper secondary education
Skills
English Hospitality Financial services Administrative experience Microsoft Office Time management Recruiting Typing Microsoft Excel Computer operation AI General ledger accounting Pricing Auditing Attention to detail Computer skills Negotiation Smartsheet Microsoft Access Accounting Customer service ATS Operating systems Windows Microsoft Word Financial report writing Financial auditing Data entry Sales Clerical experience Restaurant experience Office experience Forecasting Financial analysis HR sourcing Customer inquiry handling
Additional Information
Authorized to work in the US for any employer