Customer Service & Technical Support Agent

**/**** - **/**** ******** Service Agent

TPUSA, West Jordan, UT

Assist customers with troubleshooting devices

Escalating complex issues to engineers

**/**** - **/**** ******** Service Representative (CSR) General Dynamics Information Technology, Lynn Haven, FL Assist consumers with filling out online application and enrolling into an insurance plan. Reading and logging scripting. Entering data into appropriate areas within different programs. Answering questions about applications and website. Guiding consumers to correct areas within website. Escalations,Claims, dual trained with Medicare and Marketplace.

12/2012 - 09/2015 Grounds -Team Leader

Shores Of Panama Resort, Panama City Beach, FL

Clean and maintain all public common areas, walkways, elevators, stairwells, trash chute rooms, lobbies, restrooms, hallways, parking decks, pet walking areas, smoking areas, activities rooms, Spas, gymnasium and vending machine areas. Clean and maintain private offices and restrooms. Clean and maintain all exterior windows and doors, rails, walls, and floors.Clean and polish all stainless steel fixtures and handles, as well as elevator doors and frames. Sweeping,vacumming, polishing, mopping,and scrubbing. Use of floor scrubbing machines and various miscelanious equipment to accommidate job requirements.Use of cleaning chemicals and solvents.

03/2012 - 11/2012 Housekeeper

Mister Clean Cleaning Services, Panama City Beach, FL Clean upscale condominiums and homes.Sweeping,Vacuming,Desting,Making Beds,Clean Windows,Clean Bathrooms,Kitchens,Foyers,Bedrooms,Living Rooms,Doorways,Garages,Carports,Driveways,Patios,Porches. 03/2011 - 10/2011 Laborer

Demolition, Fernandina Beach, FL

03/2011 - 10/2011 Laborer-Demolition

Coastal Capital Contracting, Fernandina Beach, FL

Helped with demo of old Walmart and Fashion Bug stores. Pulled wires, carried various debris in wheellbarrows and by hand.Sweeping, Sorting, Carrying objects up to 50lbs. Standing, Bending, Reaching, Used sledgehammers to tear down remnants of inner walls located against outer, supporting walls.Worked with insulation, and various copper wiring, cement, wood, various electrical lighting fixtures.

02/2011 - 03/2011 Waver, Panama City, FL

02/2011 - 03/2011 Waver

Liberty Tax Service, Panama City, FL

VICKIJO WADE

1106 west 19th court

Lynn Haven, FL 32444

Phone: 850-***-****

Alt Phone: 850-***-****

Email: *****************@*****.***

Ability Summary

Experience in receiving and disbursing money in establishments, including the use of electronic scanners, cash registers, and related equipment.

Employment History

Promote the business by standing in costume, by roadside in front of store and dance, wave, get peoples attention and make them honk their horns. 05/2010 - 08/2010 AQUISITION SALES REPRESENTATIVE

OLAN MILLS INC, Panama City, FL

05/2010 - 08/2010 AQUISITION SALES REPRESENTATIVE

OLAN MILLS INC., Panama City, FL

Sell Prepaid photo package coupons, enter daily sales data into computer, set appointment date and time, accept payment for coupons. 09/2004 - 11/2009 CREW MEMBER

JOHNSTONE FOODS, INC, PANAMA CITY, FL

09/2004 - 11/2009 CREW MEMBER

JOHNSTONE FOODS, INC, PANAMA CITY, FL

Cashier, Production, Grill cook, Drive-Thru, Safe Control, Daily Deposits, Shift Floor Planning, Daily Inventory.

10/1997 - 06/2004 COOK, CASHIER, STOCKER

BUFFALO ROCK, PANAMA CITY, FL

10/1997 - 06/2004 COOK, CASHIER, STOCKER

BUFFALO ROCK, PANAMA CITY, FL

STOCK MERCHANDISE; COOK; CASHIER.

04/1997 - 10/1997 APPOINTMENT SETTER

SOUTHERLAND FUNERAL HOME, PANAMA CITY, FL

04/1997 - 10/1997 APPOINTMENT SETTER

SOUTHERLAND FUNERAL HOME, PANAMA CITY, FL

SCHEDULED APPOINTMENTS FOR FINAL ARRANGEMENTS.

General

High School Diploma

A.Crawford Mosley High School,

None Specified

Education and Training

Detailed References

Contact this candidate