Dental Assistant & Customer Service Representative

Lesandra Jacobs

Scranton, PA ****

**************@*****.***

570-***-****

Authorized to work in the US for any employer

Work Experience

Dental Assistant

Microsurgical Endodontics of NEPA- Dunmore, PA

September 2022 to Present

Assisting Endodontist in advanced root canal treatments and microsurgical procedures,

preparing operatory, taking X- rays, sterilizing instruments, and ensuring patient comfort.

Patient Service Representative

Aspen Dental-Scranton, PA

November 2018 to 2022

Scheduling appointments, answering phones, taking payments, assisting patients with questions

regarding treatments and billing

Customer Service Representative

Hudsons Bay Company- Wilkes Barre, PA

April 2017 to 2018

Process orders and rewards Cards, Exchanges and Returns over the phone

Cashier/ Customer Service

Express Factory Outlet- Tannersville, PA

November 2016 to April 2017 (Seasonal)

Cashier, assisting customers with purchases and returns, Organization and assisting on store

floor

Education

Highschool or Equivalent in Academic

Pocono Mountain East High School/ Academy — Swiftwater, Pa

September 2004 -June 2008

Skills

e Customer Service

e Windows XP

e Customer Care

e Customer Support

e CSR

e Front Office

e Insurance Verification

e Dental Assisting

Contact this candidate