Office Manager - Administrative Operations Leader
Resume:
LYNN TAYLOR
*******@*****.***
PROFESSIONAL SUMMARY
Detail oriented and highly organized Office Manager with 7+ years of experience administrative leadership. Skilled in streamlining operations, supporting staff, maintaining schedules and delivering excellent customer service. Known for keeping the office organized and running smoothly in a fast-paced environment.
CORE SKILLS
Office Management
Staff Scheduling
Customer Service
Billing, Invoicing & Payment Processing
Inventory & Supply Management
Payroll Assistance
Microsoft Office
File Management
PROFESSIONAL EXPERIENCE
Clardon Swimming Pool, Schenectady, NY 03/2015 – 11/2025
Office Manager
Managed daily office operations for a company specializing in opening and closing residential and commercial swimming pools
Coordinated service schedules, work orders, and technician dispatch to ensure timely pool openings, closings, cleanings and maintenance visits
Served as the main point of contact for clients, answering service questions, preparing quotes, scheduling appointments and resolving issues
Processed invoices, payments, service contracts and seasonal requests; maintained accurate financial and customer records
Tracked technician hours, reviewed time sheets and assisted with payroll submissions
Communicated with vendors regarding parts, supplies, pool chemical and repair equipment, ensuring stock levels were maintained
EDUCATION
NYS High School Diploma
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