Home-Based Operations Documentation Specialist

Youri Walter PICKERING

**** ****** **., *******, *******, 32810 USA

Phone: 407-***-****

Email: *******************@*****.***

PROFILE

• Excellent work ethic

• Good contact with people

• Open and very communicative

• Honest and trustworthy

• Punctuality at work

EDUCATION

• 2024 Florida Department of Financial Services

Life Insurance License

• 2022 Université de Lille (École Supérieure de Journalisme de Lille) France Bachelor’s degree in Multimedia Journalism

• 2012 Wentworth Institute of Technology (MA, USA) Certificate in Project Management

• 2008 State University of Haiti (P-au-P, Haiti)

Bachelor’s degree Equivalent in Applied Linguistics

• 2001 Miguel de Cervantes de Ascuhado Institute (P-au-P, Haiti) Diploma of Teacher of English to Speakers of Other Languages (TESOL)

• 1988 Nouveau Collège Bird (P-au-P, Haiti)

High School Diploma

WORK EXPERIENCE

February 2025

to date

Charter Communications - Spectrum (Maitland, Florida)

Residential Connectivity Specialist

- Go door to door to offer Internet and Phone services.

- Manage a portfolio of customers

March 2024

to January 2025

Massey Services (Eustis, Florida)

Sales Inspector

- Offered Termite Protection, Pest Prevention and Landscape Services to Homeowners, over the phone and door to door.

- Managed a portfolio of customers

December 2023

to February 2024

Empire Sales Group USA (Tampa, Florida)

Sales Representative

- Proposed Verizon services to small businesses in the Orlando area.

- Managed a portfolio of customers

October 2019

to June 2023

United States Embassy (Port-au-Prince/Haiti)

Interpreter/Translator/Project Management Specialist

- Provided Interpretation/Translation services to the Office of the Ambassador

- Created and reviewed content for the Mission’s social media platforms SUMMARY OF SKILLS

• Customer-oriented

• Marketing and Social Media Skills

• Fluent in English, French and Haitian Creole.

• Good knowledge of the Spanish Language

• Excellent knowledge of the following software programs: Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

• Excellent knowledge of the Internet environment

PERSONAL INTERESTS

• Chess

• Photography

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate