Customer Service & Bookkeeping Manager

Sydney Nguyen

***** ********* ***

California, Maryland

443-***-****

**********@*****.***

GREEN DOOR TAVERN- CUSTOMER SERVICE REPRESENTATIVE / MANAGER PARK HALL, MARYLAND

SEPTEMBER 2021 – CURRENT

• Managed inventory, logging usage, and tracking waste.

• Hiring and training new employees

• Increasing profitability with new financial initiatives and waste reduction strategies

• Troubleshooting customer concerns quickly and professionally.

• Developing strong relationship with customers to increase profitability FEICHT CONTRACTING- BOOKKEEPER

CALIFORNIA, MARYLAND

MAY 2023 – JULY 2023

• Performed financial transactions using QuickBooks

• Processed and maintained invoices, deposits, and record keeping

• Managed accounts payable and accounts receivable

• Increased vendor relationships and cash flow

• Handled payroll, ensuring timely payment and adherence to tax regulations PAPA JOHNS – ASSISTANT MANAGER

DUNKIRK, MARYLAND

MAY 2016 – DECEMBER 2021

• Hiring manager

• Managing, stocking, and purchasing inventory

• Monitoring and reporting employee discrepancies

• Supervised daily operations to ensure quality and service standards

• Maintained a highly functioning and positive work environment

• Monitoring cash intake and deposits to improve accuracy and reduce discrepancies Sydney Nguyen

45656 Bethfield Way

California, Maryland

443-***-****

**********@*****.***

Education

• HS Diploma: Patuxent High School, 2018

Professional References:

• James Driscoll

PMA-265 Level 3 Integrated Product Lead USMC V4

*****.*.**********.***@**.****.*** 631-***-****

• Roxanne Wilkins

Operations Specialist

**************@*****.*** 410-***-****

• Katie Boas

Program Manager / Corporate Operations Coordinator *****@*********.*** 571-***-****

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