Security Officer & Banking Customer Service

Sherry Thomas 513-***-****

Batavia, OH ***** ***************@*****.***

Professional Profile

High School Graduate, 2 Years of College associate degree Business Administration Three Years Security Officer, Ten Years as an over the phone Bank Associate

• Investment Accts Citi Bank

• Retirement Accts Citi Back

• Customer Bank Accounts

• Time Management

• All Ways on Time

• Front Desk

• Attentive

• Collections

• Motivated

• Excellent Customer Service

• Works well with others or alone

• Accustomed to Versatility

• Customer Service

• Banking

Professional Experience

Allied Universal, Cornerstone West Chester OH

Security Officer

January 2021 – May 2026

Responsibilities:

• Front Desk

• Worked DC Security Desk

• Logged Trucks in for Receiving

• Filing Truck Logs

• Doing Security, making badges and entering New Employee Information for Human Resources for New Hires

• Transitioned to Front Desk on Corporate side of Office Building for Executive Offices.

• Continued to maintain visitor log ins for Visitors Traveling, and Filling Visitor logs

• Making badges for Executive Employees, Greeting Visitors

• Set up the Conference Rooms for Visitors entering names and Vendor Company names

Allied Universal Security Service, Cincinnati OH

April 2018 – November 2020

Security Officer

Responsibilities:

• Worked at Amazon Warehouse in Hebron Kentucky

• Guarded post to ensure security was maintained

• Screen employees going in and out of the building using a metal detector and hand wand

• Seeing that all customers where satisfied Business Office and Amazon Employees

G4s Security, Cincinnati OH

Security Officer

October 2016 – April 2018

Responsibilities:

• Worked at Humana in West Chester

• Registered in the system when trucks picked up mail, medications, etc from the warehouse

• Assisted with UPS in opening dock doors and logging truck information Spirit of America, Milford OH

Collections Department

October 2014 – October 2015

Responsibilities:

• Take Collection Calls

• Collected payments over the phone

Meijer’s, Milford OH Bakery Department, Closer

August 2016 until 2017

• Responsibilities

• Stocking shelves,

• Packing Cookies

• Customer Service Cake Orders

Citi Bank, Erlanger KY

Customer Service Representative

September 2003 – July 2012

Responsibilities:

• Answering Telephone Calls from Multiple Customers, to give them information; Checking, Saving, Retirement and Investment Accounts

• Transferring Funds from Checking or Savings to Investment Accounts or International Accounts

• Giving Quotes of Dow Jones Stock Market Trading

EDUCATION

Graduate of Western Hills High School Cincinnati OH Graduate of Clermont UC College Associates Degree in Business Administration REFERENCES

Amazon Allied Universal Hebron KY James Wolf Supervisor 513-***-**** Humana Allied Universal and G4s West Chester OH Jerry Kemper 513-***-**** Citi Bank Erlanger KY. Cornerstone Mary Spatt 513-***-****

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