Operations & Logistics Manager

Keith Fauth Wrightsville, PA ********@*****.*** LinkedIn: https://www.linkedin.com/in/keith-fauth/ 717-***-****

Professional Summary Experienced operations and logistics manager with a robust background in warehouse management, customer service, and team leadership. Proven ability to streamline operations, manage large-scale logistics, and deliver exceptional results in dynamic environments. Skilled in modern web development technologies and committed to leveraging a unique blend of technical and managerial expertise to drive efficiency and innovation.

Skills Leadership, Customer care, Sales Competencies: Operations management, P&L oversight, Salesforce, Sales management, Zoho

Professional Experience Sales Executive

Team Worldwide June 2025-October 2025

●Responsible for identifying prospects, developing relationships with clients, and selling Team Worldwide's products

Terminal Manager

Maersk 2022 – April 2025

Oversee warehouse operations and manage a team of staff to ensure efficiency and productivity.

●Communicate daily updates to employees and coordinate with sales teams to meet operational goals. ● Ensure high-quality customer service and resolve client issues promptly.

●Handle cartage billing and manage the operational workflow.

District Manager

Pilot Freight Services 2006 – 2022

●Managed warehouse and operations teams, ensuring seamless logistical workflows.

●Supervised sales representatives and customer service teams, fostering strong interdepartmental collaboration. ● Analyzed and managed profit and loss statements, optimizing cost structures.

●Spearheaded daily billing processes and updated safety manuals to comply with regulations.

●Acted as a liaison during sales calls and maintained organized, efficient warehouse operations.

Operations Manager

Pilot Freight Services

●Ensured timely delivery of freight, coordinating schedules for over 200 pallets daily.

●Maintained accurate records of payments and system updates for pickups and deliveries.

●Provided excellent customer service, addressing inquiries and resolving issues efficiently.

Education Web Development

Harrisburg Area Community College (HACC)

●Coursework toward an Associate’s Degree in Web Development

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